Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
I really liked it if I wanted to pay a lot to only have a small room, I didn’t pay too much attention when I booked I booked the ocean front view , the rooms are small bad lighting you can open your window shades but then everyone can see inside, there is no tv in the rooms and idk it didn’t really feel like nice for the price maybe for a older couple who wants to enjoy a time with our phones or tv you know but I’m more modern day I need tv , a nice mirror and bathroom so I ended up leaving and switching hotels . But the hotel it’s self is beautiful
by A verified traveler
Posted 24 May 2024
Great place. Only thing is everyone has access to the beach which is the entire resort property. Wish the beach was exclusively for guest
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 19 May 2024
I guess I didn’t realize that the resort was more rustic than I’d anticipated. That said it was still very comfortable and relaxing and the staff was amazing!
Comment from Hotel Management
20 May 2024 by Kaila Covian, Sales, Hotel Management
Thank you for your feedback! We're delighted to hear that you found Mahekal Beach Resort comfortable and relaxing, and that our staff made a positive impression on your stay. We strive to offer a unique blend of rustic charm and modern comfort, and we appreciate your input as it helps us enhance our guests' experiences. We hope to welcome you back in the future for another memorable stay.
by A verified traveler
Posted 19 May 2024
The resort was beautiful. The staff was kind and on it. The food was amazing. We explored the shops outside the resort. The area is nice and safe. We will definitely go back in the future.
Comment from Hotel Management
20 May 2024 by Kaila Covian, Sales, Hotel Management
Thank you for your wonderful review! We are thrilled to hear that you enjoyed the beauty of Mahekal Beach Resort, found our staff attentive and kind, and loved the food. It's great to know that you had a pleasant experience exploring the local shops and felt safe in the area. We look forward to welcoming you back for another unforgettable stay in the future.
by A verified traveler from Pelham
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Kaila Covian, Sales, Hotel Management
Thank you for your rating, John! We are glad you found Mahekal to be a 5 out of 5 experience. We hope to welcome you again soon.
by A verified traveler
Posted 18 May 2024
Beautiful resort and excellent service!
Comment from Hotel Management
22 May 2024 by Kaila Covian, Sales, Hotel Management
Thank you so much for your kind words, James! We are thrilled to hear that you enjoyed our beautiful resort and experienced excellent service during your stay at Mahekal Beach Resort. We look forward to welcoming you back for another amazing stay in the future!
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
20 May 2024 by Kaila Covian, Sales, Hotel Management
Hi Vanessa, we are sorry your experience with us was a 1/5 experience. We would love to know more about your stay with us, to know how we could have served you better, and avoid any problem with future stays. We hope you can give us another chance to provide you with the truly magical experience you deserve.
by A verified traveler
Posted 16 May 2024
We missed a TV though.
Comment from Hotel Management
20 May 2024 by Kaila Covian, Sales, Hotel Management
Thank you for your rating, Ana! We are glad you found Mahekal to be a 5 out of 5 experience. We apologize if the TV would have improved your stay, we strive to have Mahekal as a place to disconnect and relax, which is why most of our guests enjoy the no-tvs in rooms. For our guests who wish to enjoy some TV time, we do have tvs available at our Agave Bar, or we recommend our La residencia Room, We hope to welcome you again soon for another magical stay!
by A verified traveler
Posted 16 May 2024
Very quiet and relaxing. Excellent staff always helpful
Comment from Hotel Management
20 May 2024 by Kaila Covian, Sales, Hotel Management
Thank you so much for your wonderful review, William! We are delighted to hear that you found Mahekal Beach Resort to be a quiet and relaxing getaway. Our team takes great pride in providing exceptional service, and it’s fantastic to know that their efforts helped make your stay enjoyable. We look forward to welcoming you back for another serene and restful visit.
