Ratings based on 15 Verified Reviews

3.7 out of 5
89% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not highly recommand.

Posted 13 Dec 2019 on Hotels
Stay in this hotel if you want to live in a isolated place where quite, NO TELEVISION, NO TELEPHONE, NO FRIDGE, NO WATER, NO FOOD, Wifi v.poor signal. This is the first hotel that I ever stay in so many countries which no complimentary AND no convenient store nearby. The resort is huge where you need to take a shuttle bus to room, restaurent for breakfast. Only three choice of breakfast when book from Hotel.com. This is a State owned hotel so do not expect much. Very unpresent stay :(
Comment from Hotel Management
15 Jan 2020 by Rozen, Hotel Management
Hi, Mr. Peng Cheau Patrick. Sorry if you had a bad stay in our hotel. Will try to work on the things we are lacked in our hotel. Thanks! Rozen
5 out of 5
by A verified traveler

Great exp!

Posted 6 Nov 2019 on Hotels
It was a great experience! They even provide you a free shuttle service inside the complex. I would probably go back and will try other rooms. Overall it was excellent!
Comment from Hotel Management
12 Nov 2019 by Rozen, Hotel Management
Dear Sir/Ma'am, Good day! Thanks for your feedback. Hope to have again you here. Thank you.
4 out of 5
by A verified traveler from Cam sur

Posted 12 Aug 2019
My privacy is important to me. That’s what I like about Villa del Rey hotel.
3 out of 5
by A verified traveler from Calabanga

Posted 14 May 2019
Activities:) What I didn't like. Comfort room is dirty. There are green algae at the shower room. Even the room is not so clean. You just pay for the accommodation. Dofferent payment for the activities provided in CWC. No breakfast included. Needs improvement on the service, especially cleanliness. I hope the management will look into the cleanliness and what is inclusive of the accommodation.
3 out of 5
by A verified traveler

It was difficult to adjust/upgrade my room

Posted 7 May 2019 on Hotels
I almost loved it but surprisingly getting a bathroom in your room was optional. We tried their paid amenities which was cool but unfortunately had to suffer with public shared restroom. I tried to upgrade but this place was too difficult to contact by hotels.com and they don't want to upgrade us with our initial booking from the site. They prefer to forfeit my booking and book with them in person for a better room. Just totally outdated with technology and logic. I had to divide my family to the nearest hotel Elizabeth with better affordable rooms with on suite bathroom. They never mention that it's totally no bathroom in their cabana's. They will just mention partial bathroom I thought half a bathroom without a tub or shower but it was way worse. Nothing at all. You have to go out and look for one. Sucks big time for people visiting from other countries. Just unacceptable.
2 out of 5
by A verified traveler

Nganga..

Posted 26 Mar 2019 on Hotels
I booked for a twin bed but they give me a queen bed and with out a toothbrush. The towels are torned and iver used. Grrr
5 out of 5
by A verified traveler

No more extra fee.

Posted 16 Mar 2019 on Hotels
What I dont like is i need to pay extra for the pool access. Pool access is standard even in 5 stars hotel. And no buffet option for breakfast. Breakfast options are limited with 4 meals only. Should have served buffet.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2019 on Hotels
4 out of 5
by A verified traveler

Posted 27 Feb 2019
i think they need to change bulbs especially in COMFORT ROOM AREA. and should install bidet in CR. but to sum up our stay, it was GOOD. room was not so big but so clean and i really like the designs of their villas. 😊
Comment from Hotel Management
28 Feb 2019 by Ms. Rozen, Hotel Management
Thanks for the feedback we appreciate it. Will try to work out those things you concerned with.
5 out of 5
by A verified traveler

Sooo much fun😊👍

Posted 23 Feb 2019 on Hotels
Everything was great! From staff, food, accomodation, safety, i love the kuya that gives beginning lesson on wake boarding he is awesome and really funny! This is a place to come back to!
Comment from Hotel Management
26 Feb 2019 by Ms. Rozen, Hotel Management
Thanks for the positive feedback ma'am. Thank you for staying here with us. Hope for your next visit! Have a great day ahead.
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