Ratings based on 948 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Great location to attractions. Wonderful breakfast. Great staff
Comment from Hotel Management
24 May 2024 by Hotel Management, Hotel Management
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.
by A verified traveler
Posted 21 May 2024
The property grass was high for the dogs walking otherwise no issues
Comment from Hotel Management
22 May 2024 by Hotel Management, Hotel Management
Thank you for your feedback. We appreciate you bringing the issue of the grass height to our attention. Ensuring a comfortable and enjoyable environment for both our guests and their furry companions is important to us. We'll make sure to address the grass maintenance promptly to enhance the experience for everyone. We value your input and strive to continuously improve our services. Thank you for choosing our property
by A verified traveler
Posted 21 May 2024
It was above and beyond. Breakfast was remarkably good! We looked forward to it daily. The staff were so friendly and kind. The room was cozy and comfortable. Sweet place for a budgeted trip. Will be back there soon.
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us and that our breakfast exceeded your expectations. It's wonderful to know that our staff's friendliness and kindness made your visit even more enjoyable. We're glad you found your room cozy and comfortable. We can't wait to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Management, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 19 May 2024
I have not had my family stay at a motel because in many towns/cities they are so affordable that they become loitering centers -- at least per most reviews. However the reviews for this Super 8 we highly regarded and the price was incredible so we took a chance. SO GLAD WE DID! This place offered the comfort we have had at much pricier locations especially for a suite for a family of 6. The room was clean and in good shape. The breakfast was as good as any complimentary breakfast we've had elsewhere. (They keep the coffee going all day, which I enjoy!) The staff was very friendly and helpful. We had our need met for our stay and this location is excellent for proximity to Dollywood. The only thing I could suggest is some maintenance for the elevator. It was noisy to the point it seemed like it would run a little faster if it had some work done. (I'm not an expert, just seemed likely.) But that was the only criticism I could give, and we have already talked about staying there again. So in a nutshell, we would recommend this place!
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Thank you for sharing your experience with us! We're delighted to hear that you took a chance on our Super 8 and that we exceeded your expectations. Providing comfort and cleanliness at an affordable price is what we strive for, and we're thrilled that you found our suite suitable for your family of six. It's great to know that you enjoyed our breakfast offerings and that our staff's friendliness and helpfulness made your stay memorable. We appreciate your feedback regarding the elevator and will certainly look into addressing the noise issue to ensure a smoother experience for our guests. We're honored that you're considering staying with us again and grateful for your recommendation. Looking forward to welcoming you and your family back soon!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
by A verified traveler
Posted 17 May 2024
I will stay there again and again
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Thank you for taking the time to leave us a review. We are so happy to hear you had an enjoyable stay. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!
by A verified traveler
Posted 17 May 2024
Breakfast was good every morning and staff was very friendly and helpful.
Comment from Hotel Management
17 May 2024 by Hotel Management, Hotel Management
We're delighted to hear that you enjoyed our breakfast offerings and that our staff provided you with friendly and helpful service throughout your stay. Providing a positive experience for our guests is our top priority, and it's always rewarding to receive such positive feedback. We'll be sure to pass along your kind words to our team members. Thank you for choosing to stay with us, and we hope to welcome you back again soon!
by A verified traveler
Posted 16 May 2024
No comments
Comment from Hotel Management
17 May 2024 by Hotel Management, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your feedback.
by A verified traveler
Posted 15 May 2024
The is hotel was ok but not as nice as other reviews made it sound. Pool area and gazebo were nice.
Comment from Hotel Management
16 May 2024 by Hotel Management, Hotel Management
Thank you for your feedback! We're glad to hear that you enjoyed our pool area and gazebo. We're sorry to hear that your overall experience didn't fully meet your expectations. We're always looking for ways to improve, so we appreciate your input. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide you with a more memorable stay.
