Ratings based on 596 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Staff were amazing! Great location right next to the dinner restaurant, breakfast was perfect everyday!
by A verified traveler
Posted 23 May 2024
This is the second time we stayed at this hotel and will continue to choose Holiday Inn Express in the future for all of the above selected reasons. I would also add it was very clean.
by A verified traveler
Posted 26 Apr 2024
Very nice
by A verified traveler from Piedmont
Posted 24 Apr 2024
Had bed bugs! When approached manager Erick. He offered to call pest control! When I told him I wanted refund he refused. Stated it was fuzz on sheets, I stated fuzz does not move. If it was fuzz that meant sheets was dirty. I want a refund returned. Had to move to another Hotel was not staying and bring home the bed bugs and getting sick.
by A verified traveler
Posted 21 Apr 2024
Smoking was to close to the building is the only thing i wasnt happy about
by A verified traveler
Posted 30 Mar 2024
The Holiday Inn express in pigeon Forge was amazing stay it was comfortable clean. The staff was friendly. I definitely recommend this site for anybody who is traveling to Gatlinburg pigeon Forge it’s a very convenient in between place and it is definitely worth it..
by A verified traveler
Posted 30 Mar 2024
Hotel was clean. Shrower was great. Breakfast was good every morning.
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Posted 10 Mar 2024
We enjoyed our stay. Our room was nice and comfortable. The housekeeping staff was awesome. All staff was friendly and accommodating.
by A verified traveler
Posted 17 Feb 2024
