Ratings based on 964 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The rooms smell terrible the blinds would not close so light comes through to wake you up and no hot water the first night terrible experience would not recommend and will never visit again
by A verified traveler
Posted 28 May 2024
The facility was clean, the staff were very pleasant and helpful, their breakfast was good. Should probably consider having a restaurant or bar within the hotel though. I would definitely book again
by A verified traveler
Posted 28 May 2024
Excellent hotel to stay at while on vacation. It's clean, the staff is friendly and they offer a free delicious breakfast. I love staying at this hotel whenever I visit Trinidad.
by A verified traveler
Posted 28 May 2024
It’s great overall
by A verified traveler
Posted 26 May 2024
Great friendly staff, check in was simple, bed super comfortable, and breakfast was delicious. I would definitely recommend this hotel.
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Penny,Thank you for taking the time to share your experience at the Holiday Inn Express, Trincity.We value your feedback and we appreciate you recommending us. It's great to know our service and amenities provided met your expectations of a great stay,Again, thank you and we do hope for the opportunity to serve you again at the Holiday Inn Express, Trincity.Sincerely,Adanna Graham GibbingsHotel Manager
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Teisha,Thank you for taking the time to rate your experience with us at the Holiday Inn Express, Trincity Trinidad.Your feedback is valuable to us as we use such to continuously improve on our guest experience.Again, thank you for allowing us to serve you.Sincerely,Adanna Graham GibbingsHotel Manager
by A verified traveler from Winter park
Posted 12 May 2024
Outstanding experience keep up the great work
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Vaughn, Thank you for taking the time to rate your experience at the Holiday inn Express, Trincity, Trinidad.We are elated to know you found our service provided was outstanding and in meeting with your expectations. We truly value your feedback and look forward to serving you again soon at the Holiday inn Express, Trincity.Sincerely,Adanna Graham-GibbingsHotel ManagerHoliday inn Express Trincity, Trinidad.
by A verified traveler
Posted 8 May 2024
Property was clean, quiet and well kept, The pool was a bonus. Staff was always friendly and helpful. I stayed for six days with no complaints. Will definitely stay again.
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Darleen, Thank you for taking the time to share your experience with us at the Holiday inn Express, Trincity, Trinidad.We value your feedback and appreciate you recommending us. It's pleasing to know our service and amenities made for an excellent stay,Again, thank you for choosing us and we do look forward to the opportunity to serve you again at the Holiday Inn Express, Trincity.Sincerely,Adanna Graham GibbingsHotel ManagerHoliday Inn Express, Trincity.
by A verified traveler
Posted 7 May 2024
Convenience
Comment from Hotel Management
8 May 2024 by Hotel Manager, Hotel Management
Dear Tricia, Thank you for rating your experience at the Holiday Inn Express, Trincity, Trinidad.We value your feedback and we're pleased to know your stay was an excellent one!Again, thank you for choosing the Holiday Inn Express, Trincity and we do hope for the opportunity to serve you again soon.Sincerely,Adanna Graham-GibbingsHotel Manager.
by A verified traveler
Posted 27 Apr 2024
The staff were amazing, breakfast was really really good. Property well kept.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Joy, We value and appreciate you taking the time to share your experience at the Holiday Inn Express, Trincity Trinidad.It's truly pleasing to know our service provided met your expectations of a great stay, and we do look forward to the opportunity to serve you again, at the Holiday Inn Express Trincity.Sincerely,Adanna Graham-GibbingsHotel Manager.
