Ratings based on 1,790 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Greensboro
Posted 21 May 2024
Great area. Staff was nice.
Comment from Hotel Management
22 May 2024 by Sue, Hotel Management
Thank you for the outstanding score you awarded us - we hope you find time to return soon!
by A verified traveler
Posted 20 May 2024
Great place to stay
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Greg, Thank you for completing the post-stay review - we appreciate the nice comment and the great score you awarded us. We hope to see you back soon!
by A verified traveler
Posted 20 May 2024
The pool was very relaxing
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Lonnie, Thank you for completing the post-stay review - we appreciate the nice comment and the great score you awarded us. We hope to see you back soon!
by A verified traveler
Posted 19 May 2024
The room and bathroom were clean and spacious. Housekeeping was prompt with requested services. Didn’t like the fact there was no microwave so we ended up throwing away food and therefore wasting a lot of money. Could have more choices of dining facilities
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Angela, Thank you for the nice comments on the room! We apologize there were no microwaves available upon your request. We always appreciate getting feedback from our guests.
by A verified traveler
Posted 18 May 2024
We only needed to stay one night here but I wished we had had more time to visit the pool and spa. We could see the pool from our room window and it looked so inviting. The staff was very friendly even though we checked in at 3am. The casino was smoke free which was amazing. I was impressed by the cleanliness of the room. I have a severe allergy to dogs and was concerned about it being a pet friendly hotel but I had zero issues at all. The bed was also very comfortable and very clean. The bathroom was super clean as well. I was pleasantly surprised that my room not only met my expectations but exceeded them. Would totally go back!
Comment from Hotel Management
19 May 2024 by Hotel Management, Hotel Management
Sarah, Thank you very much for all of the great positive feedback you provided us in your post-stay review - we always love to receive such overwhelmingly positive feedback!
by A verified traveler
Posted 18 May 2024
The staff are so wonderful, everyone is kind, happy and fun to interact with.
Corra and Larry from the newly opened West Pool made our trip memorable and were absolutely amazing. I’d go back just to see them!
Comment from Hotel Management
19 May 2024 by Hotel Management, Hotel Management
Jen, Thank you very much for all of the great positive feedback you provided us in your post-stay review - we always love to receive such overwhelmingly positive feedback!
by A verified traveler
Posted 16 May 2024
We loved the two pool areas and the multiple food options that where open at any given time. Loved the small fireplaces outside. We had a absolutely great experience we will be back. What we kinda had issues with was all the trash that was left out side constantly we even picked some of it up walking to and from the casion and hotel to help out but it was still pretty bad.
Comment from Hotel Management
17 May 2024 by TSR, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
17 May 2024 by TSR, Hotel Management
Thanks for staying with us, we appreciate the feedback!
by A verified traveler
Posted 16 May 2024
What a pleasant surprise. Selected the property last minute. Clean, well-appointed, room. Worked out extremely well.
Comment from Hotel Management
16 May 2024 by TSR, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 May 2024
Very nice, smells great non smoking casino, staff is helpful, knowledgable, good security, Nice Casino floor, great view from 10th floor, hotel room was esquisite.
Comment from Hotel Management
16 May 2024 by TSR, Hotel Management
Thanks for staying with us. We appreciate your feedback!
