Ratings based on 998 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Amazing
by A verified traveler
Posted 30 May 2024
Beautiful quiet property with lots of charm and excellent service! Centrally located but away from the crowds!
Comment from Hotel Management
31 May 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Joseph, Thanks so much for sharing your review. We're so happy to hear that you enjoyed the resort grounds and your experience at Royal Palms. We hope to see you again soon!
by A verified traveler
Posted 22 May 2024
What a beautiful place. Definitely an old money low key vibe. Spanish colonial architecture. Winding paths across the landscaped grounds, lots of little nooks and cranny’s. Pool and hot tub was 24/7 which is nice when you arrive late. Poolside service was attentive.
Comment from Hotel Management
23 May 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Paul, We're so glad to hear you had a great time at the resort and enjoyed the amenities. Thank you for taking the time to share your feedback with us. We hope to see you again soon!
by A verified traveler
Posted 10 May 2024
Historic boutique hotel in central Phoenix. Beautiful grounds, attentive, helpful staff. Quiet.
Comment from Hotel Management
13 May 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Monica, Thank you for sharing your review with us. We are so pleased to hear that you had a great time.
by A verified traveler
Posted 8 May 2024
Beautiful property!
Comment from Hotel Management
13 May 2024 by Royal Palms Resort & Spa, Hotel Management
Hello John, Thanks so much for sharing your review, we hope to welcome you back again in the near future.
by A verified traveler
Posted 7 May 2024
Beautiful property that makes you feel like you are in a hacienda in Spain
Comment from Hotel Management
13 May 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Robert, Thank you for your review. We're so happy to hear you enjoyed your stay!
by A verified traveler
Posted 6 May 2024
Have always loved this hotel. Unfortunately, it was grossly understaffed and the staffing they did have was somewhat pleasant with no training of 5-star customer service. Many of the spa services were “not available” because only 4 technicians were working this past weekend with a hotel at capacity. I hope they can turn it around - sadly disappointed and very underwhelmed.
by A verified traveler from Mont Belvieu
Posted 29 Apr 2024
This property is really beautiful! Wes checked us in when we arrived and he was so pleasant and helpful - great experience there. The room was clean and the views from almost anywhere on property are gorgeous. So many little spots to just relax and "zen out" if need be. We did a spa day and the spa was nice. The dressing room areas are a little small, but clean so that was most important to us. It was a busy wedding weekend, but seeing how beautiful everything was just made it better.
A great property and I would definitely stay again!
Comment from Hotel Management
1 May 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Carla, Thank you for providing your feedback from your recent stay. We are so happy to know that you had a relaxing escape and enjoyed your time on property and at Alvadora Spa. We hope to welcome you back soon!
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 28 Apr 2024
This resort is very quaint and amazing. Amazing views and place to get away.
Comment from Hotel Management
1 May 2024 by Royal Palms Resort & Spa, Hotel Management
Hello Matthew, Thank you so much for taking the time to share your review. We are glad to know you had a wonderful time!
