Ratings based on 1,390 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Crucess
Posted 3 Jun 2024
Clean, food was great!
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A verified traveler
Posted 3 Jun 2024
Excellent hotel to stay at if you have an early flight out of Phoenix airport. Clean quiet hotel with shuttle service staring at 400 am to airport which is less than 10minute drive
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A verified traveler
Posted 2 Jun 2024
We were able to have a restful evening after a terrible flight experience.
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
On behalf of our entire staff at Radisson Phoenix we apologize for the concerns you shared about your experience at this hotel. If you wish to further discuss why we did not meet your expectations, please email me below. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
by A verified traveler
Posted 30 May 2024
Bathroom light is on a motion sensor. When you walk into the bathroom in the middle of the night, all the glaring lights turn on.
There was no cold water in the shower
Only HOT.
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
On behalf of our entire staff at Radisson Phoenix we apologize for the concerns you shared about your experience at this hotel. If you wish to further discuss why we did not meet your expectations, please email me below. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
by A verified traveler
Posted 30 May 2024
Everything was great, rooms were large and beds were comfy. Shuttle service was excellent and timely. Breakfast buffet was very disappointing. Food selection was limited and the price was ridiculous.
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A verified traveler
Posted 30 May 2024
Excellent service and great location near airport but also some restaurants in vicinity
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A verified traveler
Posted 30 May 2024
Ok
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A verified traveler
Posted 29 May 2024
.
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A verified traveler from Newberg
Posted 28 May 2024
Our room was dirty and missing a shower mat, my wife slipped and almost injured herself.
Comment from Hotel Management
4 Jun 2024 by Chance Kozak AGM, Hotel Management
On behalf of our entire staff at Radisson Phoenix we apologize for the concerns you shared about your experience at this hotel. If you wish to further discuss why we did not meet your expectations, please email me below. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
