Ratings based on 552 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Clean property clean room a bit noisy because of the airport a little over priced for a motel 6
Comment from Hotel Management
22 May 2024 by Guest Relation Management, Hotel Management
Hi Lawrence,Thank you for your feedback. We're glad to hear that you found our property and room clean. Maintaining a clean and comfortable environment for our guests is a top priority, and we're glad we could meet your expectations in this regard. We understand that noise can disrupt your stay and we will do our best to minimize its impact on future guests. Regarding pricing, we regularly review our rates to ensure they reflect the value and quality of our accommodations and services. We appreciate your input and will take it into consideration as we continue to make improvements. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 21 May 2024
The room was clean and the shower was hot.
Comment from Hotel Management
22 May 2024 by Guest Relation Management, Hotel Management
Hi Andrea,We're glad to hear that you found your room clean and the shower hot! Providing a clean and comfortable environment for our guests is a top priority, and it's great to know that we met your expectations in this regard. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Guest Relations Specialist, Hotel Management
Hi Rodney,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 15 May 2024
Prepaid reservation not found had to pay cash got charged twice
Comment from Hotel Management
16 May 2024 by Guest Relation Management, Hotel Management
Hi Darin,It is concerning that your reservation was not found and that you had to pay cash, resulting in being charged twice. Please rest assured that we take these matters seriously, and we will investigate the situation promptly to rectify the payment issue and ensure that you are appropriately refunded for any overcharges. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 12 May 2024
no ice for guest
Comment from Hotel Management
13 May 2024 by Guest Relations Specialist, Hotel Management
Hi Arthur,We appreciate your positive rating and are glad to hear you enjoyed your stay overall. Regarding the issue with the ice, we sincerely apologize for any inconvenience caused. Rest assured, we constantly strive to improve our services, and your feedback will be shared with the relevant team to ensure such oversights are addressed. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an even more satisfying experience in the future.
by A verified traveler
Posted 10 May 2024
The room smelled like cigarettes because I'm sure nobody cares that it's a non-smoke room. Check in lobby, the room, and area were very rundown. Will not be returning.
Comment from Hotel Management
10 May 2024 by Guest Relation Management, Hotel Management
Hi Angel,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 4 May 2024
Excellent
Comment from Hotel Management
4 May 2024 by Guest Relations Specialist, Hotel Management
Hi Michael,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 4 May 2024
Wish they would stop switching roads
Comment from Hotel Management
4 May 2024 by Guest Relations Specialist, Hotel Management
Hi Aquera,We are in the business of providing comfort and service, so I sincerely regret that you did not enjoy your visit. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.
by A verified traveler
Posted 4 May 2024
I wish that they would stop false advertising the rooms that are never available. I have had to pay way more than usual due to it and it makes me want to take my money elsewhere more reliable than this motel 6..
Comment from Hotel Management
4 May 2024 by Guest Relations Specialist, Hotel Management
Hi Aquera,We're genuinely sorry for any frustration you experienced with availability. However, we assure you that our team works diligently to provide accurate information regarding room availability. While we understand your disappointment, it's essential to note that our rates can fluctuate based on demand and other factors. We appreciate your feedback and hope you'll consider giving us another chance to exceed your expectations in the future.
by A verified traveler from hillsborough
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Guest Relations Specialist, Hotel Management
Hi Danny,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
