Ratings based on 1,497 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Was an OK property, much more for business than leisure.
Comment from Hotel Management
21 May 2024 by Angela S, Hotel Management
Hello Helen, Thank you for taking the time to share your feedback. We appreciate your choice to stay with us and hope you enjoyed your visit. We sincerely hope to welcome you back for another stay in the future. Best regards, Angela
by A verified traveler
Posted 11 May 2024
For it being an expensive hotel i dont like that you have to pay for parking and that you have to call room service to control the Air conditioner. Very nice hotel though
Comment from Hotel Management
11 May 2024 by Tieysha, Hotel Management
Hello Jorge,Thank you so much for your 5 out of 5 rating as well as your review. We are so pleased to know that you enjoyed our nice hotel. We are very sorry that our parking fee didnt meet your expectations as well as having to call room service to control the air conditioning. We hope we will have the pleasure of welcoming you back to Hyatt Regency Phoenix in the future.Best Wishes,
by A verified traveler
Posted 9 May 2024
Compass restaurant
Comment from Hotel Management
9 May 2024 by Janet, Hotel Management
Dear Sabrina,Thank you for your rating and review on our Hyatt Regency Phoenix. We are happy to hear you liked the Compass restaurant. There are some spectacular views of the Phoenix Metropolitan area from the Compass. We hope to welcome you back again the next time you are in our downtown area.Warm regards,
by A verified traveler
Posted 9 May 2024
Awesome location, clean and very comfortable
Comment from Hotel Management
9 May 2024 by Ana, Hotel Management
Greetings Luis,Thank you for providing feedback. We're pleased to hear that our hotel's location was convenient for you, as well as that you enjoyed the cleanliness and felt comfortable. We hope to see you again the next time you visit Phoenix!
by A verified traveler
Posted 8 May 2024
It was our 40th anniversary and they gave us the best room. Wonderful place!
Comment from Hotel Management
9 May 2024 by Ana, Hotel Management
Dear Gayle,We appreciate your feedback. Thank you for staying with us while in Phoenix. We're pleased to hear you enjoyed your room. We look forward to providing you with another memorable experience the next time you visit!
by A verified traveler
Posted 6 May 2024
Having a private balcony.
Comment from Hotel Management
7 May 2024 by Betsy, Hotel Management
Dear Erina,Thank you for the excellent feedback and rating. We are happy that you enjoyed your stay with us. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 6 May 2024
Nice staff
Comment from Hotel Management
8 May 2024 by Jamison, Hotel Management
Hello Bernadette, Thank you for taking the time to leave a rating review of our hotel. We are so glad that you enjoyed your stay! We hope to welcome you again at Hyatt Regency Phoenix!Best regards, Jamison
by A verified traveler
Posted 6 May 2024
Quality
Comment from Hotel Management
6 May 2024 by Laura, Hotel Management
Dear Dan, Thank you so much for the 5-star rating. We love hearing that your stay with us was enjoyable. We hope to have the opportunity to welcome you back in the near future. Best regards,
by A verified traveler
Posted 3 May 2024
Close to restaurants and nice area
Comment from Hotel Management
3 May 2024 by Ana, Hotel Management
Dear Jerome,Thank you for providing your feedback. It was a pleasure to host you while you were in Phoenix. We are delighted to hear that you found our location convenient. We hope to see you again soon!
by A verified traveler from Kent
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Laura, Hotel Management
Dear Michael,Thank you so much for your patronage and for providing your rating. We truly hope you had an enjoyable stay and we hope to have the opportunity to welcome you back soon. Best regards,
