Ratings based on 981 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Clean quite
3 out of 5
by A verified traveler

Posted 27 May 2024
Needs to be more cleaner inside the rooms. I felt like if i stayed in a motel 6. Staff in the am seemed like she had a attitude. Pool definitely need some attention pool could be cleaner.
3 out of 5
by A verified traveler

Posted 26 May 2024
Good location. Just regular continental breakfast.
2 out of 5
by A verified traveler

Posted 24 May 2024
The front desk besides the nice lady named Stephanie was very rude and had poor customer service. I booked for a balcony but instead they put me in a patio room. When i asked why that happened, they made it seem like it was my fault that I booked with third party and their explanation in their words was “they don’t offer balcony rooms, only have patio rooms.” Not that there weren’t any available but that they don’t have room of that kind. This was completely false as my patio room faced their balcony rooms. When I asked if they could accommodate me in any way, they responded that I have a pool view and I shouldn’t have booked on third party. Stephanie explained everything later on in such a professional manner so I appreciate her.
5 out of 5
by A verified traveler

Posted 20 May 2024
There was nothing I didn't like about this property. It's positioned to provide multiple options for shopping and dining.
4 out of 5
by A verified traveler

Posted 18 May 2024
Comfortable
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
3 out of 5
by A verified traveler

Posted 11 May 2024
Needs an updated
4 out of 5
by A verified traveler

Posted 8 May 2024
Good breakfast.
5 out of 5
by A verified traveler

Posted 1 May 2024
Everything about this property was amazing. The staff was awesome. Room amazing