Ratings based on 1,219 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
good place
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Hotelmgmt, Hotel Management
Alexis, nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon!
by A verified traveler
Posted 31 May 2024
Great!
by A verified traveler
Posted 31 May 2024
The Hilton made our trip to the Airport very easy!
Hotel was nice and served food in Bat/Dining area.
Cash or Room Charge for dinner and drinks so credit cards were useless here!
by A verified traveler
Posted 30 May 2024
Dated, needed repairs.
by A verified traveler
Posted 29 May 2024
Antonia at the front desk was so welcoming kind and super helpful.
She arranged early check in, booked my airport shuttle for 3:30am and signed me up for Hilton Rewards to earn points for free stays.
I felt very comfortable and safe.
Comment from Hotel Management
31 May 2024 by HotelMgmt, Hotel Management
Thank you for sharing your wonderful experience, Toye. It's fantastic to hear that Antonia made such a positive impact on your stay with her welcoming, kind, and helpful demeanor. We're delighted she could arrange an early check-in, book your airport shuttle, and sign you up for Hilton Rewards. Ensuring you felt comfortable and safe is our top priority. We appreciate your kind words and look forward to welcoming you back for another great stay.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by HotelMgmt, Hotel Management
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!
by A verified traveler
Posted 28 May 2024
Nice staff.
Comment from Hotel Management
30 May 2024 by HotelMgmt, Hotel Management
Thank you for your feedback, Kenneth. It’s wonderful to hear that our team at Hilton Garden Inn Phoenix Airport North made a positive impression during your stay. We are dedicated to providing warm and attentive service to ensure every guest feels welcome and well cared for. We look forward to welcoming you back soon and continuing to meet your expectations!
by A verified traveler
Posted 27 May 2024
Did not have ventilation in bathroom
Comment from Hotel Management
29 May 2024 by HotelMgmt, Hotel Management
We are happy your stay was enjoyable but regret the vent was missing and caused any difficulty in your room. We will look into this right away, Gloria. We hope to win you over entirely next time you are in town!
by A verified traveler
Posted 27 May 2024
This hotel is located closely to the airport if you need to do an overnight between flights.
Comment from Hotel Management
29 May 2024 by HotelMgmt, Hotel Management
Thank you for highlighting our convenient location near the airport. We're glad to know that it suited your needs for an overnight stay between flights. We hope your brief time with us was comfortable and provided the rest you needed during your travels. We look forward to the opportunity to welcome you back to Hilton Garden Inn Phoenix Airport North whenever you need a convenient and restful stopover.
