Ratings based on 1,040 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great deal for the price
Comment from Hotel Management
4 Jun 2024 by FOM, Hotel Management
Good afternoon Albert, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay and do hope you will book with us again in the future. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by FOM, Hotel Management
Good afternoon Charlene, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay and do hope you will book with us again in the future. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 1 Jun 2024
There was pubic hair on both “clean towels” and on the bed. The whole room was very dirty. We were moved to a second room and it was worst. There was mold in the shower, the bathtub was all rusty and was leaking. We killed 2 cockroaches in the bathroom. The iron in the room didn’t work. Definitely never staying here again and do not recommend.
Comment from Hotel Management
2 Jun 2024 by FOM, Hotel Management
Good morning Maribel, thank you for taking the time to leave us this feedback, we are always striving to improve ourselves, and your feedback is invaluable in that regard.
by A verified traveler
Posted 31 May 2024
I liked it. Clean, safe, good access and parking. Really good breakfast for a hotel. My only complaint is that the sheets were kinda scratchy.
Comment from Hotel Management
1 Jun 2024 by FOM, Hotel Management
Good morning Zachary, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay and do hope you will book with us again in the future.Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 31 May 2024
Thanks everything was good keep up the good work.💯
Comment from Hotel Management
1 Jun 2024 by FOM, Hotel Management
Good morning Pamela, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay and do hope you will book with us again in the future.Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 28 May 2024
The Jacuzzi pump was down - so no jets.
Comment from Hotel Management
1 Jun 2024 by FOM, Hotel Management
Good morning Moana, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay and do hope you will book with us again in the future.Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 27 May 2024
I enjoyed my stay but the neighbors close to us were very loud at all hours of the night. It’s out dated but overall staff is very friendly and room was clean so that was nice! Also, free breakfast was a plus!
Comment from Hotel Management
1 Jun 2024 by FOM, Hotel Management
Good morning Yazmin, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 26 May 2024
Thank you
Comment from Hotel Management
27 May 2024 by FOM, Hotel Management
Good morning Lance, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay and do hope you will book with us the next time you are in Phoenix.Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by FOM, Hotel Management
Good morning Hannah, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by FOM, Hotel Management
Good morning Lisa, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard.Jon KreitlerFront Office ManagerGreenTree Inn and Suites
