Ratings based on 953 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by MReyes, Hotel Management
Thank you for choosing Home2 Suites for your Philadelphia stay! We are happy to see you enjoyed your stay and very much look forward to your next visit!
by A verified traveler
Posted 12 May 2024
I enjoyed my stay, the staff is very nice and accommodating, i came early from my flight and i called them up to see if i was able to check in early and the lady got me an available room, no questions asked. Lovely room, loved the virtual key, great vibes in the area. Food located right across the street and everything is surprisingly walking distance. It’s amazing. I definitely enjoyed my stay.
Comment from Hotel Management
14 May 2024 by MReyes, Hotel Management
Thank you for allowing us to host you as our guest. We are elated to hear that you enjoyed your stay. We very much appreciate your feedback and look forward to your next stay.
by A verified traveler from Torrence
Posted 10 May 2024
No restaurants in the hotel. The free breakfast sucked
Comment from Hotel Management
10 May 2024 by MReyes, Hotel Management
Thank you for being our guest and taking the time to leave your feedback. We look forward to hosting you again!
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
5 May 2024 by MReyes, Hotel Management
Thank you for your insight. We hope that your visit us again soon!
by A verified traveler
Posted 2 May 2024
Didnt like that i felt unsafe approaching the hotel. Upon entering there was a large crowd in the lobby making a lot of noise and drinking alcohol. Room had hair on the bed sheets room had a little sent. Loud noise throught the night from out on the street and within the hotel. Breakfast was decent. Didn't like that the parking was not included in the pricehad to pay extra 60per day was not told until i got to the hotel looking for the parking.
Comment from Hotel Management
2 May 2024 by MReyes, Hotel Management
Thank you for choosing Home2 Suites for your Philadelphia stay. We are sending apologies for the issues that caused your stay to not meet your satisfactory needs.
by A verified traveler
Posted 27 Apr 2024
parking sucks, hotel was nice
Comment from Hotel Management
28 Apr 2024 by MReyes, Hotel Management
Thank you for taking your time to send us your feedback. We are happy you enjoyed your stay with us and do hope you visit us again soon!
by A verified traveler
Posted 26 Apr 2024
Close to everything, an amazing market across the street with so much variety. We didn't take advantage as much as we should have until the last few days and we realized how amazing it was. Convenient to public transportation as well. Staff was amazing!!
Comment from Hotel Management
27 Apr 2024 by MReyes, Hotel Management
We thank you for taking the time to give us your feedback. Excited to hear you enjoyed your stay and would hope for you to visit us again.
by A verified traveler
Posted 25 Apr 2024
Bathroom was dirty, pee on toilet seat when arrived at room. Other peoples hair found in bed sheets. Pool was out of order when kids were ready to use it. Homeless people and yelling people all around the outside area.
Comment from Hotel Management
26 Apr 2024 by MReyes, Hotel Management
We send our sincerest apologies to you for the inconveniences and ill experience you had with us during your stay. This is not the level of service we strive daily to give our guests and for this we are sorry. Our pool was down for a short time during your time here, the issue was able to be fixed during your stay as well. We have informed all in the need to know of this information so we may ensure this does not happen again.
by A verified traveler
Posted 22 Apr 2024
The location is convenience, but very noisy. We heard people play loud music in the middle of night from the 9th floor room. The area is good during daytime, but not at night. Alleyways are very dirty and sketchy.
Comment from Hotel Management
22 Apr 2024 by MReyes, Hotel Management
Thank you for choosing Home2 Suites for your Philadelphia stay! We are ecstatic to see you enjoyed your stay with us, please visit again soon!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
26 Apr 2024 by MReyes, Hotel Management
Thank you for taking the time to send us your feedback. It is pleasing to see you have enjoyed your stay with us! We look forward to seeing you again, hopefully soon.
