Ratings based on 602 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Enjoyed the stay. Property was very clean.
by A verified traveler
Posted 31 May 2024
Staff was very nice and hotel was very clean and convenient
by A verified traveler
Posted 30 May 2024
This was a nice hotel. Would stay again if necessary.
by A verified traveler from Phenix City
Posted 28 May 2024
Staff wasn’t as helpful as i would’ve liked. I let them know the wifi wasn’t working on the TV and was told it was happening before i came and that was the end of the conversation. The hotel water pressure wasn’t even strong enough to shower or wash properly.. The hotel isn’t worth the prices because of the issues I had. But it is nice get away to a certain extent!
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for sharing your experience. Your feedback is very important to us. I certainly understand the importance of WIFI and a great shower. I would like to offer a sincere apology for the issues experienced during your stay. We are currently renovating the hotel to improve the guest experience in the future. Please know that we will use your comments to assist in that effort. We hope that you will give us another chance in the future to provide you with the great stay that you deserve. Thank you for choosing to stay with us.
by A verified traveler
Posted 6 May 2024
The staff was absolutely excellent and was the highlight of our stay! Thank you to everyone for being so kind especially the front desk. Hotel was beautiful, clean and in a great location.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 20 Apr 2024
Nice and clean rooms. Beautiful area ,felt safe. But t
by A verified traveler from Houston
Posted 18 Apr 2024
Great location, room was comfortable
by A verified traveler
Posted 2 Apr 2024
Great hotel by the river. Tamika at check in was so friendly and helpful. Loved the River Walk right by the hotel.
