Ratings based on 621 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Prospect
Posted 2 Jun 2024
It was not clean, lobby smelled horrible.
by A verified traveler
Posted 22 May 2024
Nice room, clean - easy parking near lots of restaurants.
Comment from Hotel Management
24 May 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
Thank you for taking the time to leave this wonderful review! We are delighted to hear that you enjoyed your stay with us at Americas Best Value Inn & Suites. We take great pride in providing clean and comfortable accommodations for our guests, and we are pleased to hear that you found your room to be nice and clean. We are also happy to hear that you found our parking facilities convenient and that you were able to easily access a variety of nearby restaurants. We strive to provide a convenient and enjoyable experience for all our guests, and we are glad to hear that we succeeded in meeting your expectations. We appreciate your kind words and feedback, and we hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,
by A verified traveler from Fairfax
Posted 17 May 2024
Comment from Hotel Management
21 May 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
We appreciate the rating! We would be grateful, if you give us an opportunity to, improve your experience during your next stay. Do stay with us anytime you visit the city.
by A verified traveler
Posted 11 May 2024
Maintenance man tried to walk into room when there was clearly a sign on the door that said do not disturb. Lot's of people smoking weed. Hotel reaked of it. Had to do laundry because all of my things stunk from the hotel. Itching all night, probably from bugs. Slamming doors all hours of the night. Literally the only thing that worked was the fridge. No towels, no breakfast, the most uncomfortable beds I've ever slept on. Literally my back/neck is still killing me. needles to say i probably would of been better off sleeping in my car and saving the money for the week.
Comment from Hotel Management
12 May 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
Dear Nicholas, Thank you for taking the time to leave a review. We are disappointed to hear about your experience at our hotel. We strive to provide a comfortable and enjoyable stay for all of our guests. We must point out that you stayed with us for four nights and never brought any of your complaints to our attention. We have a dedicated staff available 24/7 to address any issues that may arise during your stay. Unfortunately, we cannot address concerns that we are not made aware of. We apologize for any inconvenience you experienced and will take your feedback into consideration to improve our services in the future.We hope you will give us another chance to exceed your expectations in the future.Sincerely,
by A verified traveler
Posted 3 May 2024
I didnt like the fact that the hairdryer in my room didnt work nor did the remote to my tv
Comment from Hotel Management
4 May 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the inconvenience you experienced with the non-functioning hairdryer and TV remote in your room. Please rest assured that we have addressed these issues with our maintenance team to ensure they are promptly resolved for future guests. Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future. Warm regards,
by A verified traveler
Posted 25 Apr 2024
It's good for a night's sleep, but the varying rates are confusing.
Comment from Hotel Management
4 May 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
Dear valued customer,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our accommodations suitable for a restful night's sleep.Regarding the varying rates, we apologize for any confusion this may have caused. We strive to provide transparent pricing and will take your comments into consideration as we work to improve our booking process.
by A verified traveler
Posted 22 Apr 2024
Property is close to south commons sports complex. Its quiet. Beds are comfortable. We do not like the fact that everytime we are there the pool is being worked on
Comment from Hotel Management
4 May 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property close to the South Commons Sports Complex and enjoyed the quiet atmosphere and comfortable beds. We apologize for any inconvenience caused by the pool maintenance during your visits. We strive to ensure all amenities are available for our guests, and we will address this issue with our maintenance team to minimize disruptions in the future. Your satisfaction is important to us, and we appreciate your valuable input. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for choosing our property, and we hope to welcome you back soon.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
14 May 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
We appreciate the rating! We would be grateful, if you give us an opportunity to, improve your experience during your next stay. Do stay with us anytime you visit the city.
by A verified traveler
Posted 8 Apr 2024
While we were there our room didnt recieve fresh towels nor our trash taken out
Comment from Hotel Management
8 Apr 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
Thank you for giving your feedback and we truly appreciate this. We investigated the raised issue, however, our staff could not identify the issue raised and we can only assume this was a unique situation.
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
4 Apr 2024 by The staff at Americas Best Value Inn & Suites, Hotel Management
We are so grateful for your review. Thanks for sharing your rating with us and the community.
