Ratings based on 21 Verified Reviews
4.8 Room cleanliness
3.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
30 May 2024 by Ellie Dang, Hotel Management
Dear Nelly,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager
by A verified traveler
Posted 12 Apr 2024
Great service
Comment from Hotel Management
9 May 2024 by Ellie Dang, Hotel Management
Xin chào Maribel,I'm thrilled to hear that you really enjoyed your experience at Movenpick Resort Phan Thiet and you were happy with our service. Thank you for your sharing. We appreciate all the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future.Sincerely,Ellie DANGFront Office Manager
by A verified traveler
Posted 9 Apr 2024
Good hotel, but bad location.
Comment from Hotel Management
9 May 2024 by Ellie Dang, Hotel Management
Xin chào Vlastimil,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick Resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager
by A verified traveler
Posted 7 Apr 2024
I have traveled and stayed several movenpick hotels and I loved every single places. But definitely I cannot recommend this place. Dining option is very limited, staff is awful. No one understands English and service is so bad. Gorgeous pool but pretty much that’s it. Nothing else to do, terrible service and terrible food. I will never come back and I cannot recommend this place unless you speak language or stay there only one night. This hotel makes me question Movenpick branding.
Comment from Hotel Management
9 May 2024 by Ellie Dang, Hotel Management
Dear Mayumi,Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your stay. We appreciate your loyalty to Mövenpick hotels and regret that we fell short of your expectations this time. Rest assured, we are taking your comments seriously and will address the issues raised regarding dining options and staff service. We also try to our best to made you more comfortable and hotel support for your shorten stay with the refund even the non-refundable in Term& Conditions. We wish with all the things we did will help you more enjoy of the stay in Phan Thiet. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Warm regards, Ellie DANGFront Office Manager
by A verified traveler
Posted 1 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Ellie Dang- Front Office Manager, Hotel Management
Xin chào Kevin,On behalf of the entire team, I would like to thank you for taking the time to write a review about our Movenpick Resort Phan Thiet.We are pleased to hear that you enjoyed the stay with us. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we are looking forward to seeing you come back. Sincerely,Ellie DANGFront Office Manager
by A verified traveler
Posted 14 Jan 2024
by A verified traveler from Eagan
Posted 7 Jan 2024
5 stars.. All expectations fits perfectly.. I don't have any negative takeaways.. Very pleased with this property..
by A verified traveler
Posted 26 Nov 2023
by A verified traveler
Posted 10 Oct 2023
by A verified traveler
Posted 10 Sep 2023
We paid over usd180.- per night for 2 adults and 1 kid but they cannot even give one more free water bottle(provided free 2 bottles). This is first time ever to face this kind of cost conscious hotel management.
