Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Ok for a night stay
by A verified traveler
Posted 20 May 2024
The room was clean and supplied my needs. I was disappointed in the WiFi which was basically non-existent in the room I was in. I was also disappointed that I couldn't access the pool area. I was pleased with the nearness of shopping as I was without a car and could easily access shops and stores. I would stay again.
by A verified traveler
Posted 18 May 2024
Not as I expected Best Western should look like
Comment from Hotel Management
22 May 2024 by Catalina A., Hotel Management
Dear Zhongjian,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Would you like to tell us what you didn't liked about your stay and how we can improve it? By that you will be helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 707-763-0994.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Catalina AlcantaraDirector Of OperationsBest Western Petaluma Inn
by A verified traveler
Posted 15 May 2024
The breakfast was wonderful and the woman helping with the breakfast was unbelievably kind. Everything was great!!
by A verified traveler
Posted 11 May 2024
It was a clean hotel for an overnight stay. Breakfast was plentiful and good. Everyone was nice.
by A verified traveler
Posted 11 May 2024
Very comfy bed and pillows.
by A verified traveler from Auburn
Posted 7 May 2024
Good value for clean accommodations, comfy bed, fridge, microwave & a great shower, excellent complimentary breakfast with many good options and a wonderful friendly staff attendant willing to help. (Maybe the best complimentary breakfast I have had the pleasure of receiving!) Great for this solo female traveler on business trip. Highly recommended! Thank you!
by A verified traveler
Posted 4 May 2024
Clean room, very little outside noise despite being off of the highway, friendly staff. Close to fueling, grocery stores and dining options. A very easy and stress free place to stay.
by A verified traveler
Posted 2 May 2024
Front desk staff was very nice
