Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Great
Comment from Hotel Management
29 Apr 2024 by Paul Flett - General Manager, Hotel Management
Dear Javier,Thank you for the positive review and your recent stay with us.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Paul Flett – General Manager, Hotel Management
Dear Sharna,Thank you for the positive review and your recent stay with us.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
by A verified traveler
Posted 16 Apr 2024
Amazing complex with great facilities and great location.
Comment from Hotel Management
29 Apr 2024 by Paul Flett – General Manager, Hotel Management
Dear Antonio,Thank you for the positive review and your recent stay with us.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
by A verified traveler
Posted 13 Apr 2024
Receptionist was too many questions about what we were doing on our stay. More like a robot.
Comment from Hotel Management
29 Apr 2024 by Paul Flett - General Manager, Hotel Management
Dear Melanie,Thank you for the review and your recent stay with us.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
by A verified traveler
Posted 1 Apr 2024
Nice hotel in great location for exploring the Perth CBD and surrounds.
Comment from Hotel Management
10 Apr 2024 by Paul Flett – General Manager, Hotel Management
Dear Alistair,Thank you for your positive review and recent stay with us.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
by A verified traveler from Ocean Reef
Posted 25 Mar 2024
Nice room, great food served at the wedding we attended.
Comment from Hotel Management
27 Mar 2024 by Paul Flett – General Manager, Hotel Management
Dear Andrea,Thank you for your positive review and recent stay with us.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
29 Apr 2024 by Paul Flett – General Manager, Hotel Management
Dear Amber,Thank you for the positive review and your recent stay with us.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
by A verified traveler
Posted 23 Mar 2024
With Reno’s just a bit noisey but would be staying again
Comment from Hotel Management
27 Mar 2024 by Paul Flett – General Manager, Hotel Management
Dear Tina,Thank you for your review and recent stay with us.We appreciate your comments with regard to the refurbishment and related disturbances during your stay as we view these matters with importance. I am sorry you have been inconvenienced.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
by A verified traveler
Posted 18 Mar 2024
Room very dated. Can’t recommend
Comment from Hotel Management
20 Mar 2024 by Paul Flett - General Manager, Hotel Management
Dear Steven,Please accept our most sincere apologies for not meeting your expectations, I am genuinely sorry that we have left you with this perception.We appreciate your comments with regard to the additional points noted during your stay as we view these matters with importance. I am sorry you have been inconvenienced.The hotel is currently undergoing a full refurbishment and I hope to welcome you back into one of our newly refurbished rooms in the near future.Sincerely Yours,Paul Flett – General Manager
by A verified traveler
Posted 11 Mar 2024
The property is being done up so there's a bit of noise, the new fit out is very average and cheaply done. The best rooms are the club rooms.
Comment from Hotel Management
20 Mar 2024 by Paul Flett – General Manager, Hotel Management
Dear Ross,Thank you for your positive review and recent stay with us.We appreciate your comments with regard to the refurbishment and related disturbances during your stay as we view these matters with importance. I am sorry you have been inconvenienced.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
