Ratings based on 678 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Very clean!
by A verified traveler
Posted 28 Mar 2024
The hotel staff were all very helpful and nice. Thank you.
Comment from Hotel Management
29 Mar 2024 by Andrew , Hotel Management
Thanks for the wonderful rating and review, We are glad to hear that you enjoyed your stay with us while you was in the Pensacola area. We hope to see you again soon.
by A verified traveler from Port Saint Lucie
Posted 26 Mar 2024
Pool is full of leaves and hot tub out of order
Comment from Hotel Management
29 Mar 2024 by Andrew, Hotel Management
I am sorry to hear about the leaves in the pool, with the change in seasons causes more leaves to fall. We do try to keep the pool clear of leaves for our guest here
by A verified traveler
Posted 26 Mar 2024
Convenient location and easy to get to the base.
Comment from Hotel Management
29 Mar 2024 by Andrew , Hotel Management
Thanks for the wonderful rating and review, We are glad to hear that you enjoyed your stay with us while you was in the Pensacola area. We hope to see you again soon.
by A verified traveler
Posted 12 Mar 2024
The staff was great everyone was so friendly. I think the guy who talked with me and my grandson was really friendly I think he was a house man wish I would’ve gotten his name I will be staying here again when I visit my daughter
Comment from Hotel Management
29 Mar 2024 by Andrew , Hotel Management
Thanks for the wonderful rating and review, We are glad to hear that you enjoyed your stay with us while you was in the Pensacola area. We hope to see you again soon.
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
13 Mar 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 1 Mar 2024
Just arrived. Room is clean and roomy.
Comment from Hotel Management
15 Mar 2024 by Andrew, Hotel Management
We are excited to receive your rating! Thank you for taking the time to leave it. It was our pleasure to service you. We hope to see you again soon!
by A verified traveler
Posted 19 Feb 2024
Could not find anybody at the front desk and put in the morning
by A verified traveler
Posted 18 Feb 2024
The staff was very friendly
Comment from Hotel Management
15 Mar 2024 by Andrew, Hotel Management
We are excited to receive your rating! Thank you for taking the time to leave it. It was our pleasure to service you. We hope to see you again soon!
by A verified traveler
Posted 12 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
