Ratings based on 333 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jan 2024
This is a 2-star hotel; we got what we paid for, however, they use their sister facility's advertising material (which is far superior) - so it feels like you're cheated a little.
The staff was very helpful, professional, and accommodating - something you'd expect from a 4-star hotel.
by A verified traveler
Posted 31 Dec 2023 on Hotels
Room is good, cleanliness is ok. Bed and bedsheets is clean too. Only problem is kinda noisy at night, begin disturb by other guests from another room. Seen like not well sound proof.
by A verified traveler
Posted 9 Aug 2022
The hotel location is good. Lots of street food and restaurant within walking distance. Hotel is clean, staff is friendly. Value for money. Only setback is sound proof is not there, can hear people talk at corridor.
by A verified traveler
Posted 19 Apr 2022
by A verified traveler
Posted 29 Oct 2021 on Hotels
Comment from Hotel Management
16 Nov 2021 by Anhar / Front Office, Hotel Management
Dear Nixon,
Thank you for review and we appreciate your feedback. We look forward to have you again as our guest at Grand Inn Macalister.
Regards
by A verified traveler from Kulim
Posted 21 Dec 2020
Very happy staying the staff is very friendly
But the lif not smooth work
Comment from Hotel Management
18 Feb 2021 by Anhar / Front Office, Hotel Management
Hello Mathialagan,
Thank you for your review and we appreciate you feedback. We will look into the 'lift problem' and will ensure that it will be running smooth and efficient. We look forward to have you again at our hotel very soon.
Regards
by A verified traveler
No frills, value for money
Posted 2 Nov 2020 on HotelsGood value for money. Not expecting anything fancy for that price. The bathroom/toilet/wash basin was a bit rundown with patches of repair not done properly.
Comment from Hotel Management
6 Nov 2020 by Anhar Arshat, Hotel Management
Dear Anonymous,
Thank you for your review and we appreciate your feedback. We will look into your comments regarding our bathroom/toilet/wash basin and will act accordingly. We look forward to have you again as our guest at our hotel soon.
Regards
by A verified traveler
To repeat stay later
Posted 29 Sep 2020 on HotelsEverything better than as per expected
Comment from Hotel Management
30 Sep 2020 by Grand Inn Macalister, Hotel Management
Dear Lim
Thank you for your wonderful rating and we look forward to welcoming you again at Grand Inn Macalister.
Regards
by A verified traveler
Posted 30 Jul 2020 on Hotels
simple and clean
Comment from Hotel Management
30 Jul 2020 by esther, Hotel Management
thank you and hope to see you again
by A verified traveler from KL
Posted 8 Mar 2020
For the price you pay, the place is central, clean and nice.
Comment from Hotel Management
10 Mar 2020 by Anhar / Front Office, Hotel Management
Dear Julie,
Thank you for your review and we appreciate your feedback. Look forward to have you again at our hotel soon.
