Ratings based on 57 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024
Excellent stuff and beautiful property. Loved everything about it.
Comment from Hotel Management
5 Mar 2024 by Paulus, Hotel Management
Dear Hasib, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus
by A verified traveler
Posted 23 Aug 2023
The property was heaven on earth! The staff was wonderful and so professional. They went above and beyondto emsure we had a great stay. Our room was amazing, floating breakfast and other meals delicious. The spa experience was ine of the best I've had on vacations! We would come back to Bali just to stay there!
Comment from Hotel Management
24 Aug 2023 by Paulus, Hotel Management
Dear Ronke, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus
by A verified traveler
Disappointing and not 5 star
Posted 3 Jul 2023 on HotelsSmall property a long way away from central Ubud and also at the end of a difficult unfinished road to navigate through.
Rooms are reasonable but very dark inside, needs some updating all round.
Food in the restaurant is reasonable but not great with breakfast being very disappointing.
Service also is very painful but I’ve noticed this a lot on this trip.
Would I stay here again? No thanks…
Comment from Hotel Management
6 Jul 2023 by Paulus, Hotel Management
Dear Derek,Warm greetings from Ubud!First and foremost, I would like to express my heartfelt gratitude for taking the time to share your review. On behalf of the entire staff and management of Samsara Ubud, I would like to sincerely apologize for any inconveniences you encountered during your stay. Please know that your feedback is highly valued, and we are committed to making improvements based on your valuable input.We are genuinely sorry to hear that your experience with us did not meet your expectations. It is our utmost desire to provide you with a truly exceptional stay, and we regret that we fell short on this occasion.Should your future travel plans bring you back to Ubud, we would be delighted to have the opportunity to host you once again. It is our sincere hope that you would give us another chance to showcase the genuine Samsara Ubud experience.Thank you for your understanding and support.Warm regards,Paulus
by A verified traveler
Posted 20 May 2023
Stunning facilities and scenery. The staff were so welcoming, professional and attentive! Highly recommend!
Comment from Hotel Management
6 Jul 2023 by Paulus, Hotel Management
Dear Monique, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus
by A verified traveler
Posted 20 Mar 2023
Comment from Hotel Management
12 Apr 2023 by Paulus, Hotel Management
Dear Simo, Thank you for taking your valuable time to give such a positive review about your stay, and we really appreciate your acknowledgment of our service. We are looking forward to another chance to welcome you back at Samsara Ubud. Regards, Paulus
by A verified traveler
Posted 8 Oct 2022
Amazing hotel and experience
Comment from Hotel Management
24 Oct 2022 by Paulus, Hotel Management
Dear Charlotte, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus
by A verified traveler from London
Posted 24 Feb 2020 on Ebookers
It was just perfect. We loved it. As well as our 5 year old boy. We enjoyed every moment if it. Will definitely go back.
Comment from Hotel Management
29 Feb 2020 by Paulus, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus
by A verified traveler
Posted 4 Jan 2020 on Hotels
Comment from Hotel Management
5 Jan 2020 by Paulus Tuasuun, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus
by A verified traveler
Posted 17 Dec 2019
Comment from Hotel Management
22 Dec 2019 by Paulus, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus
by A verified traveler
Posted 4 Nov 2019 on CheapTickets
I really really liked staying Samsara Ubud!
It's a little far from downtown, So I have relaxed at the resort very quietly.
Overall facilities and services were perfect!
All staff was very kind and helpful!
But I was told by one staff that he wanted to provide transport service individually, I was really weird. And he told me that don't tell this to the resort.
Comment from Hotel Management
6 Nov 2019 by Paulus, Hotel Management
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus
