Ratings based on 738 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
They have a nice breakfast buffet.
Comment from Hotel Management
3 Jun 2024 by NS, Hotel Management
Dear Iman, Thank you for the great review of Nova Suites Pattaya! We are glad that you enjoyed your stay and hope to see you again very soon, Sincerely, NS.
by A verified traveler from Somerset
Posted 8 May 2024
Amazing location, outstanding rooms
Comment from Hotel Management
9 May 2024 by NS, Hotel Management
Dear Georges, thank you for taking the time to share such kind words for Nova Suites Pattaya! We are delighted to know that your time with us was so memorable! Thank you for choosing us while visiting Pattaya City and we look forward to welcoming you back for another great stay! Sincerely, NS
by A verified traveler
Posted 27 Apr 2024
Good
Comment from Hotel Management
29 Apr 2024 by NS, Hotel Management
Dear Manh, Thank you for the great review of Nova Suites Pattaya! We are glad that you enjoyed your stay and hope to see you again very soon, Sincerely, NS
by A verified traveler
Posted 27 Mar 2024
Excellent hotel and staff. Reception is helpful and professional.
Comment from Hotel Management
27 Mar 2024 by NS, Hotel Management
Dear Tim, Thank you for the great review of Nova Suites Pattaya! We are glad that you enjoyed your stay and hope to see you again very soon, Sincerely, NS
by A verified traveler from Newark
Posted 22 Mar 2024
Overall good but three things need to be addressed.
1. Get new towels. Full stop. Your towels are old and falling apart with strings unraveling at the edges.
2. Air-conditioning maintenence needed. Living room area was hot. I asked the front desk to take a look and was told that if you set the temp below 22, ice forms in the unit. Yes, I know that. Ice forms because you have dirty coils, coolant leak or any number of reasons. I sucked it up and stayed in the bedroom most of the time.
3. Hot water was intermittent or non existent. Again, maintenance needed on the property.
This place was great a few years ago. I would like to see it return to its former glory.
Comment from Hotel Management
25 Mar 2024 by NS, Hotel Management
Dear Sean, thank you for sharing your feedback, both positive and constructive. Your comments have been discussed with our team and we hope to have an opportunity to earn back your trust in the very near future. Yours sincerely, NS
by A verified traveler
Posted 20 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by NS, Hotel Management
Dear Timothy, thank you for taking the time to share such kind words for Nova Suites Pattaya! We are delighted to know that your time with us was so memorable! Thank you for choosing us while visiting Pattaya City and we look forward to welcoming you back for another great stay! Sincerely, NS
by A verified traveler
Posted 9 Mar 2024 on Hotels
Comment from Hotel Management
10 Mar 2024 by NS, Hotel Management
Dear Ralf, thank you for taking the time to share such kind words for Nova Suites Pattaya! We are delighted to know that your time with us was so memorable! Thank you for choosing us while visiting Pattaya City and we look forward to welcoming you back for another great stay! Sincerely, NS
by A verified traveler
Nova Suites
Posted 8 Mar 2024 on HotelsGood comfortable apartment style hotel. Middle price range convenient and walkable to main streets.
Comment from Hotel Management
8 Mar 2024 by NS, Hotel Management
Dear Anonymous, thank you for choosing to stay with us at the Nova Suites Pattaya on your recent visit to Pattaya and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. We look forward to welcoming you back for another great stay! Yours sincerely, NS
by A verified traveler from WARWICK
Posted 2 Mar 2024
Have stayed at Nova Suites several time and it does not fail to provide. On 3rd street so in quite area but only a 5/10 min walk to beach road. Easy access to every location. Rooms are basically condo apartments very large and spacious. Free parking and plenty of locate bike taxis and food and 7/11 near by.
Comment from Hotel Management
3 Mar 2024 by NS, Hotel Management
Dear Surjit, thank you for taking the time to share such kind words for Nova Suites Pattaya! We are delighted to know that your time with us was so memorable! Thank you for choosing us while visiting Pattaya City and we look forward to welcoming you back for another great stay! Sincerely, NS
by A verified traveler
Posted 1 Mar 2024
This property is not on the main drag so it’s quieter but still only 12-15 minutes walk to the beach. The suites are large with a full complement of appliances, including a washer/dryer. The bathroom was nicely appointed and I thought overall this was a fairly priced option.
Comment from Hotel Management
1 Mar 2024 by NS, Hotel Management
Dear Todd, thank you for taking the time to share such a review of Nova Suites Pattaya! We are delighted to know that you had a memorable stay with us and we look forward to welcoming you back for another great stay! Yours sincerely, NS
