Ratings based on 993 Verified Reviews

4.1 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 May 2024
Convenient location
1 out of 5
by A verified traveler

Posted 3 May 2024
Very un hygiene
5 out of 5
by A verified traveler

Posted 3 May 2024
Very nice stay for families with kids
5 out of 5
by A verified traveler

Posted 1 May 2024
Exceptional service and early check in. The bar lady on duty on 30 April was pleasant and made very nice drinks and conversation.
1 out of 5
by A verified traveler

Posted 1 May 2024
Don’t like it
2 out of 5
by A verified traveler from New Westminster

Posted 30 Mar 2024
Very dated hotel. Rooms are tiny. Room we booked had double beds but they gave us single beds. Refused to change and said they were fully booked. Lobby bathrooms were dirty. Room was dusty and stained. Dead bugs squished to walls never cleaned. Carpets in hallways stained. Staff refused to change our room. We ended up leaving the room empty and moved to the holiday inn next door. Highly recommend the holiday in pattaya. Mercury hotel needs a big revocation and clean up
5 out of 5
by A verified traveler from Indianola

Posted 24 Mar 2024
Better English tv would be nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2024
3 out of 5
by A verified traveler

Posted 10 Feb 2024
Little more to clean in lifts and bathroom.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Feb 2024
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