Ratings based on 963 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
It was good
Comment from Hotel Management
28 May 2024 by Dusit Thani Pattaya, Hotel Management
Dear Valued Guest.We greatly appreciate your positive online rating!Your feedback encourages us to keep striving for excellence. We're delighted you had a great experience with us.Thank you for your support!Your,The Management.
by A verified traveler
Posted 26 May 2024
Nice hotel nice pools good location. Nice room nice bed and balcony
Comment from Hotel Management
28 May 2024 by Dusit Thani Pattaya, Hotel Management
Dear Valued Guest.We greatly appreciate your positive online rating!Your feedback encourages us to keep striving for excellence. We're delighted you had a great experience with us.Thank you for your support!Your,The Management.
by A verified traveler
Posted 16 May 2024
Have stayed here multiple times over the years and all the staff are very helpful and great access to transport and amenities inside the hotel
Comment from Hotel Management
18 May 2024 by Dusit Thani Pattaya, Hotel Management
Dear Valued guest, Thank you very much for taking the time to share your experience of your recent stay. It’s truly encouraging to hear from our valued guests such as yourself on behalf of everyone in our team. It is always a pleasure to be of service to you and we look forward to welcoming you back again soonest.Yours, Management Team
by A verified traveler
Posted 13 May 2024
This is the second Dusit Thani I’ve stayed at and it’s always the best service!
Comment from Hotel Management
15 May 2024 by Dusit Thani Pattaya, Hotel Management
Dear Valued guest, Thank you very much for taking the time to share your experience of your recent stay. It’s truly encouraging to hear from our valued guests such as yourself on behalf of everyone in our team. It is always a pleasure to be of service to you and we look forward to welcoming you back again soonest.Yours, Management Team
by A verified traveler
Posted 9 May 2024
The best hotel in Thailand so far.
Clean, safe and wonderful.
Close to the Sanctuary of Truth.
I strongly recommend it.
Comment from Hotel Management
9 May 2024 by Dusit Thani Pattaya, Hotel Management
Dear Khun Elie, Thank you very much for taking the time to share your experience of your recent stay. It’s truly encouraging to hear from our valued guests such as yourself on behalf of everyone in our team. It is always a pleasure to be of service to you and we look forward to welcoming you back again soonest.Yours, Management Team
by A verified traveler
Posted 7 May 2024
Outstanding everything almost perfect
Comment from Hotel Management
9 May 2024 by Dusit Thani Pattaya, Hotel Management
Dear Khun Saleh, Thank you very much for taking the time to share your experience of your recent stay. It’s truly encouraging to hear from our valued guests such as yourself on behalf of everyone in our team. It is always a pleasure to be of service to you and we look forward to welcoming you back again soonest.Yours, Management Team
by A verified traveler
Posted 25 Apr 2024
Misrepresentation. And very poor service
Comment from Hotel Management
28 Apr 2024 by Dusit Thani Pattaya, Hotel Management
Dear Khun Priya,Thank you for taking the time to share your recent experience with us. We sincerely apologize for any inconvenience caused by the service provided by our staff. Please be assured that we are actively working to enhance our service standards.We deeply regret any shortcomings you encountered and hope to have the opportunity to welcome you back for a more positive experience in the future.Yours, Management Team.
by A verified traveler
Posted 24 Apr 2024
Great facilities and location. Pools are very nice and plenty of chairs. Breakfast buffet was great. Only issue was check in was at 2 and I had 3 rooms and they weren’t ready until 3 so sat for an hour. Manager needs to be helping check in staff vs sitting in an office as there wasn’t a sense of urgency and we sat in the lobby for an hour.
Comment from Hotel Management
25 Apr 2024 by Dusit Thani Pattaya, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback about our service. Your feedback is highly valuable to us and serves as an inspiration to our hardworking team to provide the best possible service to our customers. Please know that we take your feedback seriously and consider it of great importance.Thank you once again for your collaboration and support for our hotel. We hope to have the opportunity to welcome you back to Dusit Thani Pattaya soon.Yours, Management Team.
by A verified traveler
Posted 21 Apr 2024
Excellent as usual
Comment from Hotel Management
22 Apr 2024 by Dusit Thani Pattaya, Hotel Management
Dear Valued Guest.We greatly appreciate your positive online rating!Your feedback encourages us to keep striving for excellence. We're delighted you had a great experience with us.Thank you for your support!Your,The Management.
by A verified traveler
Posted 20 Apr 2024
While it is an older property it is still great. The location is close to everything.
Comment from Hotel Management
22 Apr 2024 by Dusit Thani Pattaya, Hotel Management
Dear Valued Guest.We greatly appreciate your positive online rating!Your feedback encourages us to keep striving for excellence. We're delighted you had a great experience with us.Thank you for your support!Your,The Management.
