Ratings based on 5 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
1.7 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2019
I like the location of the property as it lies outside the city proper and the view and the climate there as well. But i didnt like the absence of a lighted sign board of the hotel that caused us to miss or overran it everytime we went back at night since there were no streetlights.
Comment from Hotel Management
27 Nov 2019 by Ocs, Hotel Management
Dear guest,
We apologize that our staff didn't inform you that being a small business, we usually turn off our hwy sign late night to conserve energy during lean season. But with notification of guest's arrival times, we would certainly keep our sign on. Overall, we thank you for your great feedback and hope you will stay with us again in the future.
Shorestop
by A verified traveler
Posted 24 Nov 2019
I like the place, serene and relaxing. I also like the food, delicious and nutritious and very much affordable. The stsff are courteous.
What I do not like sre:
1) frequent brown outs
2) the hotel does not provide transportatio services for theitr guests
considering the distance of the place from the city proper and very
few public service. vehicle in their lication.
Comment from Hotel Management
24 Nov 2019 by Ocs, Hotel Management
Thanks for your review dear guest. We will pass it on to our staff. We take reviews very seriously. The brownouts were caused by successive typhoons. We apologize. We will strive to address other concerns which rendered you inconvenience. Thank you again.
by A verified traveler
stay
Posted 5 Mar 2019 on Hotelsnipis ng mattress.
may twalya and sabon pero walang tissue sa banyo.
hina ng tubig.
tagal lumamig ng aircon.
sobrang bagal ng wifi.
18 inch crt tv ung 18 inch daw.
Comment from Hotel Management
7 Mar 2019 by Oskie, Hotel Management
Thank you for your feedback sir/madam. In response, we point out that there was an initial 1 roll bathroom tissue provided for the day. If more was needed, we would have gladly provided upon notification. As far as the water pressure, there actually is a water volume control on the water heater unit that guest can adjust. As far as wifi, we apologize as signal fluctuates depending on time of day. As far as mattress thickness, we are in process of upgrading our furnishings. Sa aircon naman, 5 po kayo sa room na regularly sleeps 4. Kaya medyo kinapos siya ng konti.
by A verified traveler from Manila
double check if your room is booked!
Posted 15 Apr 2017We booked the "double room" for 4 pax and got the single room with extra foam instead. They said that there are no more available room and there are some kind of "misunderstanding" with Expedia regarding with our booking. Imagine, you will hear that after a very long drive... we are very disappointed.The room have a strong smell of the paint, no side table and we can't close the cr door. And for the good side they provided us socket extension, then the aircon and heater are working. We are still glad that staff provided us a "new" room with discount since it is peak season but not really happy about it. You paid the room and you arrived with nothing.
by A verified traveler from Batanagas, PH
Horrible experience
Posted 9 Apr 2017We booked for 3 days and 2 nights but we did not stay even for 1 night despite the fact that I was charged already in my credit card for the whole duration of the stay because there were too many little cockroaches flying and crawling around.
Comment from Hotel Management
13 Apr 2017 by oscar, Hotel Management
After a drizzle in the summer, there usually are flying insects in the atmosphere that get attracted to illuminated light bulbs at night. We told the guest to close its door but he refused; apparently he wanted to have his door open at night for natural breeze while the a/c was running also. It was against security regulations yet he insisted. Naturally, insects got in the room. The man was unreasonably demanding and yelled expletives at our hotel staff even after being offered tradeoffs by our courteous staff. We do not want to have this guest ever again. The man's wife apologized to our staff.
