Ratings based on 972 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The building is too old. The elevator is suffocating, can barely fit one passenger and carry on. All appliances in the room does not work. Bathroom needs updating. This hotel looks very tired and in great need of update.
Comment from Hotel Management
12 Jun 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear AbdonWe desagree with your feed back about our Property Indeed, we are not a renewed hotel However, our service is done on a daily basis, our rooms are clean and all amenities are working properlyAlso the elevator is perfectly functionnableNevertenless, we thank you for your comment and remain at your disposal for any new remark.
by A verified traveler
Posted 7 Jun 2024
I can’t imagine how Expedia can suggest this property to the tourist !
Dirty , unsafe , broken doors , humidity , stinking carpets , scary elevator ….
I decide to leave the hotel after de checking …and Expedia partially refunds my money
DONT WASTE YOUR MONEY IN THIS HOTEL !!!!
Comment from Hotel Management
7 Jun 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear ElioWe disagree with your feedback about our PropertyIndeed, we are not a renewed hotelHowever, our service is done properly and on a daily basis and our room doors are not broken nor our furnitureCarpets are cleaned and the elevator is perfectly functional Therefore, we cannot be blamed for a lack of cleanliness or unsafety and we are sincerely upset with the impression you had.It is as much regrettable for us that we always strive to make from our Guest’s stay a good experience. Nevertheless, we thank you and remain at your disposal for any new remark.Kind regards
by A verified traveler
Posted 2 Jun 2024
Super friendly staff, comfortable room
Only legitimate problem: wall electric outlets worn and unreliable.
Comment from Hotel Management
4 Jun 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear Steven We would like to thank you for your kind feed-back about our hotel and it's services We remain at your disposal for any new remark or demand and hope to welcome you again.
by A verified traveler
Posted 27 May 2024
It turned out that Uber doesn't stop at the hotel. The drivers cannot find the hotel. But the front desk never told me the problem. Every time I went back, I was dropped somewhere near or even far from the hotel and I had to figure out how to get there. At midnight of May 22, I had to take three Uber rides to get me close enough to the hotel. The front desk of the hotel should have told every customer the problem. I found it out only on the day I was leaving. I ordered a Uber and noticed that the driver was moving around and didn't come to the hotel. Then I asked the front desk person and he then told me that I needed to wait on another street. That was where I found the Uber. That shouldn't have happened. The hotel should warn every guest about the issue and ask them to order a taxi on a different street, not to or from the the hotel. It made my Paris trip so frustrating and horrible.
Comment from Hotel Management
28 May 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear Zhidong, We would like to thank you for your feed-back about our hotel and it's services! We remain at your disposal for any new remark or demand and hope to welcome you again.
by A verified traveler
Posted 27 May 2024
The bed has bed bugs.
Comment from Hotel Management
28 May 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear Huw,Our hotel can not have bed bugs since we have a special contract about insects treatment which is done on regular basisKind regards
by A verified traveler
Posted 18 May 2024
Great staff and neighborhood. However the hotel is very old, and has a strong smell like the one in vintage stores
Comment from Hotel Management
28 May 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear Irina, We would like to thank you for your kind feed-back about our hotel and it's services We remain at your disposal for any new remark or demand and hope to welcome you again.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
7 Jun 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear Nora ,We would like to thank you for your feed-back about our hotel We remain at your disposal for any new remark or demand and hope to welcome you again. Kind regards
by A verified traveler
Posted 27 Apr 2024
Great location! Great staff and good breakfast options! Very clean. Our room was dated with a very large tub that was awkward to get in and out of. Noisy at night with movement above.
Comment from Hotel Management
27 Apr 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear Benjamin, We would like to thank you for your feed-back about our hotel and it's services! We remain at your disposal for any new remark or demand and hope to welcome you again
by A verified traveler from Miami
Posted 15 Apr 2024
Average hotel with great location. Easy to walk to multiple metro stations & you are in the center on Paris. The hotel is dated, with small rooms, old lobby, tiny breakfast area. The rooms are small, but ok for a few nights. The breakfast is ok. The AC barely cools. We had to open widow in early April to cool the rooms. The area of very noisy & we had a hard time sleeping & resting with all the noise & light from the street. I found this place expensive for what it is.
Comment from Hotel Management
16 Apr 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear Claudia We would like to thank you for your feed-back about our hotel and it's services We remain at your disposal for any new remark or demand and hope to welcome you again
by A verified traveler
Posted 29 Mar 2024
Staff was wonderful, very welcoming and helpful. Small older hotel but very clean and the room was checked and tidied daily.
Comment from Hotel Management
29 Mar 2024 by Tonic Hôtel du Louvre, Reception desk, Hotel Management
Dear Leslie, We would like to thank you for your kind feed-back about our hotel and it's services! We remain at your disposal for any new remark or demand and hope to welcome you again.
