Ratings based on 586 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Very small. One thing that makes me very uncomfortable is to return key to reception when you leave the hotel.
by A verified traveler
Posted 29 Apr 2024
El hotel es un poco viejo y no tan bonito como en las fotos, hay que dejsr las llaves en recepcion al salir, cosa que ya ningun hotel hace. Lo mejor fue el personal, muy atentis y serviciales.
by A verified traveler
Posted 18 Apr 2024
Great location. Staff very pleasant and accomodating
by A verified traveler
Posted 14 Apr 2024
Great location. We had a room with a small balcony with a great view of the arc de triumph. Staff were very friendly and helpful and the hotel was well maintained and very clean. We’d definitely recommend and return.
by A verified traveler
Posted 8 Apr 2024
Excellent hotel in a fantastic location. Very comfortable beds, attentive staff. Nothing too much trouble. Had a lovely stay and would highly recommend
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Justine – Guest Relation Manager, Hotel Management
Chère Claire,Nous sommes désolés d'apprendre que votre expérience à l'hôtel n'a pas été satisfaisante. Si vous avez des préoccupations spécifiques que vous souhaitez discuter ou si vous avez des suggestions sur la façon dont nous pourrions améliorer, n'hésitez pas à nous contacter directement. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de vous offrir une expérience bien meilleure.Bien à vous
by A verified traveler
Posted 5 Mar 2024
This hotel was located in a very central and convenient location. The staff was excellent and did everything possible to make our visit to Paris a memorable one.
Comment from Hotel Management
14 Mar 2024 by Justine – Guest Relation Manager, Hotel Management
Dear Danny,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be centrally located and convenient, and that our staff provided excellent service to make your visit to Paris memorable. Your satisfaction is our priority, and we're delighted that we could contribute to your positive experience.We hope to have the pleasure of welcoming you back again for another memorable stay in the future!
by A verified traveler
Posted 24 Feb 2024
The best hotel I stayed in Paris, service excellent, room service excellent, view of effiel & arc de triomphe spectacular room cozy & amazing and location best & safe in Paris.
Comment from Hotel Management
14 Mar 2024 by Justine – Guest Relation Manager, Hotel Management
Dear Stephanie,Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's fantastic to know that you found our service excellent, enjoyed our room service, and appreciated the spectacular views of the Eiffel Tower and Arc de Triomphe from your cozy and amazing room. We're also delighted that you found our location to be the best and safe in Paris. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon for another exceptional stay.We look forward to serving you again in the future!
by A verified traveler
Posted 15 Feb 2024
The staff are just lovely; the room was absolutely gorgeous and big. Truly one of the most beautiful rooms I’ve ever stayed in. I didn’t want to leave. The view of the arc de triomphe at dawn from my balcony was special. And the iconic French breakfast with café au lait was delivered promptly and nicely set out.
Comment from Hotel Management
14 Mar 2024 by Justine – Guest Relation Manager, Hotel Management
Dear Trisha,Thank you for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's fantastic to know that you found our staff lovely and that you enjoyed your gorgeous and spacious room. We're delighted that you had such a special experience enjoying the view of the Arc de Triomphe from your balcony at dawn and that you enjoyed our iconic French breakfast, including café au lait. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon for another memorable stay.We look forward to serving you again in the future!
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Justine – Guest Relation Manager, Hotel Management
Dear Ebtisam,Thank you for your feedback.Best regards
