Ratings based on 358 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
This hotel was very nice! It is very modern and clean. The staff is great: super helpful and friendly. The reason this isn’t a 10/10 is because of the smell and no balcony. Sometimes the hotel lobby smelled of cooked food due to open layout. Sometimes it smelled like the sewer (however parts of France smell this way due to their canals). It does NOT smell in the rooms. We love balconies, but unfortunately this hotel did not have any. I believe the front desk mentioned that high buildings in France don’t allow balconies. Besides the smells and no balcony, everything else was amazing! If you want a semi-luxury hotel for a decent price, this is it! 8/10
by A verified traveler from San Francisco
Posted 15 May 2024
by A verified traveler
Posted 13 May 2024
We had a lovely 4-night stay at the Pullman Montparnasse. The staff were all friendly and helpful (special shout out also to Fernando for being particularly welcoming and helping us when we first arrived).
The rooms were spacious and had incredible views over Paris. We also went up to the skybar (rooftop bar) which was a wonderful experience watching the sunset and the tower begin to light up.
The hotel gym has everything you could need and more!
In terms of location the hotel is close to bus stops, the metro and Montparnasse train station (handy for trips to Versailles which you can get to in 20mins on the train). There are lots of restaurants around the hotel too, as well as two on-site.
Would recommend this hotel and thank you again to all the staff for making our stay so wonderful.
Comment from Hotel Management
14 May 2024 by Christoph Merz Manager, Pullman Paris Montparnasse, Hotel Management
Dear Rachael, Thank you for taking the time to share your experience at Pullman Paris Montparnasse. We are delighted to hear that you had a lovely 4-night stay with us and that our staff, especially Fernando, contributed to making your visit welcoming and pleasant. It's wonderful to know that you enjoyed the spacious rooms with incredible views, the delightful experience at our Skybar watching the sunset, and the convenient access to our well-equipped gym. We are thrilled to learn that you found our location near bus stops, the metro, and Montparnasse train station advantageous for exploring Paris, including easy trips to Versailles. It's fantastic to hear that you appreciated the variety of restaurants around the hotel and our on-site dining options. At Pullman Paris Montparnasse, we aim to provide a memorable and comfortable stay for all our guests, and your recommendation means a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience in the future. Warm regards, Christoph MerzManager, Pullman Paris Montparnasse
by A verified traveler from Lancaster
Posted 5 May 2024
Everything was perfect.
Comment from Hotel Management
7 May 2024 by Christoph Merz Manager, Pullman Paris Montparnasse, Hotel Management
Dear Hiten,Thank you for your positive feedback on your recent stay with us. We are delighted to hear that everything was perfect for you. Your satisfaction is our top priority, and we look forward to welcoming you back for another flawless experience at Pullman Paris Montparnasse.Christoph MerzManager, Pullman Paris Montparnasse
by A verified traveler
Posted 5 May 2024
there is rooftop bar and the various selection for breakfast
Comment from Hotel Management
7 May 2024 by Christoph Merz Manager, Pullman Paris Montparnasse, Hotel Management
Dear Hekai,Thank you for your positive review. We are delighted to hear that you enjoyed our rooftop bar and the diverse breakfast selection. Your satisfaction is our priority, and we are thrilled that you had a pleasant experience. Should you have any further feedback or requests, please do not hesitate to reach out. We look forward to welcoming you back at Pullman Paris Montparnasse.Christoph MerzManager, Pullman Paris Montparnasse
by A verified traveler
Posted 3 May 2024
The Pullman Montparnasse Hotel was the perfect location as we were arriving in Paris from the train station just across the street from the hotel. The hotel was very nice with lots of amenities. However, if I were staying longer in Paris, I would choose a different location.
Comment from Hotel Management
7 May 2024 by Christoph Merz Manager, Pullman Paris Montparnasse, Hotel Management
Dear Bryce,Thank you for your positive review and for choosing Pullman Paris Montparnasse for your stay. We are delighted to hear that you found our location convenient and enjoyed the amenities we offer. We appreciate your feedback regarding the choice of location for a longer stay, as individual preferences vary. Your comments are valuable to us as we strive to enhance our guests' experiences. We hope to welcome you back in the future.Christoph MerzManager, Pullman Paris Montparnasse
by A verified traveler
Posted 1 May 2024
Great location in Montparnasse. Walking distance to lots of bars, restaurants and stores.
Friendly staff
Comment from Hotel Management
7 May 2024 by Christoph Merz Manager, Pullman Paris Montparnasse, Hotel Management
Dear Christophe,Thank you for sharing your positive feedback regarding our great location in Montparnasse. We are delighted to hear that you enjoyed the proximity to various bars, restaurants, and stores. Our team at Pullman Paris Montparnasse always strives to provide a friendly and accommodating service to all our guests. We look forward to welcoming you back in the near future.Christoph MerzManager, Pullman Paris Montparnasse
by A verified traveler
Posted 29 Apr 2024
I liked the hotel but they gave me the worst room they had because I booked with Expedia, that is why I give them very low grades.
Comment from Hotel Management
30 Apr 2024 by Christoph Merz Manager, Pullman Paris Montparnasse, Hotel Management
Dear Arturo,Thank you for your feedback, we sincerely regret any disappointment you may have experienced during your time with us.If you were unhappy with the room assigned to you, we want to assure you that it was never our intention to provide anything less than satisfactory accommodations. We are sorry if you felt that your room selection was influenced by your booking through Expedia. Please know that all our guests are equally valued, regardless of their booking method.We hope to have the chance to welcome you back for a more enjoyable stay in the future.Warm regards,Christoph MerzManager, Pullman Paris Montparnasse
by A verified traveler
Posted 25 Apr 2024
We loved the staff. Our check in was easy and the staffer assisting us was so helpful. Skip the Skybar though.
Comment from Hotel Management
29 Apr 2024 by Christoph Merz Manager, Pullman Paris Montparnasse, Hotel Management
Dear Michael,Thank you for your kind words regarding our staff and smooth check-in process. Your input is valuable and helps us enhance our services, thank you.Christoph MerzManager, Pullman Paris Montparnasse
by A verified traveler
Posted 22 Apr 2024
This is a nice hotel. They layout is a bit odd, but the rooms are luxurious and clean. The staff is very kind and gracious. I had a problem with the AC in my room, and the manager came and helped me move my belongings. The convenience to the Metro is wonderful and there are lots of good options for dining. I would definitely stay here again.
Comment from Hotel Management
29 Apr 2024 by Christoph Merz Manager, Pullman Paris Montparnasse, Hotel Management
Dear Rachael, we thank you for taking the time to share your experience. Your satisfaction is our priority. We are delighted that you enjoyed the comfort and cleanliness of our rooms, as well as the kindness of our staff. Your feedback on the AC has been passed on to our technical team for improvement. We hope to welcome you again soon. Christoph MerzManager, Pullman Paris Montparnasse
