Ratings based on 1,003 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great Stay in a great location
Comment from Hotel Management
3 Jun 2024 by Sam, from the OKKO team, Hotel Management
Dear George,thank you so much for sharing your impressions about your experience at OKKO Hotel Paris Gare de l'Est. We are happy you enjoyed your stay and hope to welcome you again in the future !Best regards
by A verified traveler
Posted 29 May 2024
Excellent value for money . The reception staff were excellent and the room was very comfortable with everything you need in it . Would definitely return next time in Paris.
Comment from Hotel Management
31 May 2024 by Sam, from the OKKO team, Hotel Management
Dear Philip,thank you for taking the time to share your experience at OKKO Hotel PAris Gare de l'Est. We are delighted you enjoyed your stay so much. Rest assured you will be welcome again anytime !Best regards
by A verified traveler
Posted 16 May 2024
Very clean, best and tidy. And quiet.
Comment from Hotel Management
21 May 2024 by Alice, Hotel Management
What a pleasure to read your comment! We are delighted to learn that you will be returning to OKKO Paris Gare de L’Est! Satisfaction is our priority... We thank you for your perfect score! So see you soon!Best, Regards,
by A verified traveler
Posted 16 May 2024
The hotel is an oasis in a crowded and noisy neighborhood. The staff are friendly and efficient. Decor is simple and pleasing. Coffee, tea, and snacks available in The Club. Arrived in Paris on the train from London at the Gare du Nord. Left on another train from the Gare de l’est. Short walks coming and going. Great experience all around.
Comment from Hotel Management
21 May 2024 by Alice, Hotel Management
What a pleasure to read your comment! We are delighted to learn that you will be returning to OKKO Paris Gare de L’Est! Satisfaction is our priority... We thank you for your perfect score! So see you soon!Best Regards,
by A verified traveler
Posted 15 May 2024
Property and rooms were clean but second floor room was noisy at times
Comment from Hotel Management
21 May 2024 by Alice, Hotel Management
We thank you for taking the time to write us this beautiful comment. First of all, we are happy to learn that you enjoyed your stay. The location, our concept and our positioning have been designed so that the customer experience is optimal. We take note of your comments, they help to improve our quality of service. Looking forward to meeting you again !Best Regards,
by A verified traveler
Posted 11 May 2024
First time in Paris. Picked this hotel due to the proximity to train station Gare du Nord only 5 min walk very convenient. Hotel was very nice, clean, comfortable beds quiet hotel.
Free coffee was very good. I did not get the breakfast so cant comment on that. The area of the hotel felt a bit shady especially at night. It was no problem but I would not feel comfortable alone at night. Once inside the hotel gated area though it was fine. The shower was very slow to drain kept leaking outside the shower area onto the floor which was a bit inconvenient. Delicious bakery nearby right across street from Gare du Nord. Thank you for a comfortable stay.
Comment from Hotel Management
11 May 2024 by Sam, from the OKKO team, Hotel Management
Dear Diane,Thank you so much for taking the time to share your experience at OKKO Hotel Paris Gare de l'Est.We apologise for the shower drain issue, our technical team has been notified. Thank you for letting us know.We are happy you enjoyed your stay with us and hope to host you again in the future !Best regards
by A verified traveler
Posted 11 May 2024
Very close to gare d’lest and shops so convenient to walk and access these places.
Comment from Hotel Management
11 May 2024 by Sam, from the OKKO team, Hotel Management
Dear Jara,Thank you so much for taking the time to share your experience at OKKO Hotel Paris Gare de l'Est.We are happy you enjoyed your stay with us and hope to see you again soon !Best regards
by A verified traveler from Ortonville
Posted 10 May 2024
My daughter and me felt unsafe to walk to and from the hotel. Lots of guys gathering around the entrance of the hotel gate. In addition saw every night prostitutes around the hotel.
Once you were inside the hotel complex it was fine.
Comment from Hotel Management
21 May 2024 by Alice, Hotel Management
We thank you for taking the time to share your review of our hotel. Thank you for bringing this to our attention. We are sorry that you had (a bad experience) a bad feeling outside our establishment and thank you for bringing our attention to this point. We hope to see you again soon.Best Regards,
by A verified traveler from Hobbs
Posted 9 May 2024
Prior to booking, reviews stated it was a safe area, however, upon arrival that was not the case. The hotel locks the gates after a certain time and failed to mention at check in and had a hard time getting ahold of anyone to let us back inside being in an area. The shower did not drain properly and the staff was more than happy to remedy the situation but sent maintenance in our room while we were not in the room nor aware. They moved us room but only to have to same plumbing problem. Would not recommend.
Comment from Hotel Management
9 May 2024 by Sam, from the OKKO team, Hotel Management
Dear guests,thank you for taking the time to share your impressions about your experience at OKKO Hotel Paris Gare de l'Est.We are very sorry to read you experienced several problems while staying in our hotel.We take note of all your comments. they will be transfered to the managers so such problems don't happen again. We have someone at the reception 24/24h to answer the phone or open the gate on the Gare du Nord side. The one on the Gare de l'Est side is indeed locked between 1 and 5 am but open the rest of the time.Once again we apologise for these inconvenience.We wish you a pleasant day.Best regards
by A verified traveler from Singapore
Posted 5 May 2024
The Hotel is just next to the Metro station, but there is no noise at all.
The 2min walk to the station is very safe. The room place is well kept clean and up to date
The best part of the accomodations is the 24 hr club, where you can enjoy snacks, coffee and water for free!
Comment from Hotel Management
6 May 2024 by Gopa, Hotel Management
Thank you for this perfect score, we are happy that you liked the concept of the hotel and its location and our services. Thank you for your feedback, we will be delighted to see you at OKKO Paris Gare de L’Est.
