Ratings based on 968 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Hotel is located right in front of a major train station which was great and there were many food places around. Staff was helpful. Room was small and the bathtub was very slippery. Not enough USB chargers. Taxes could have been explained better when first checking in. Some of the side streets leading to the hotel had many homeless people, smelled of urine, and someone knocked repeatedly on our door in the middle of the night because they thought our room was theirs. Took 5 tries to successfully reach the front desk staff with their phone and notify them about this incident.
Comment from Hotel Management
17 May 2024 by Fabrice Benier, Guest Relation Manager, Hotel Management
Dear VIvian,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
17 May 2024 by Fabrice Benier, Guest Relation Manager, Hotel Management
Dear Cesareo,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Fabrice Benier, Guest Relation Manager, Hotel Management
Dear Barbara,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager
by A verified traveler
Posted 15 May 2024
The hotel is great and easy to get around to the sites. The staff was very attentive and concern for us. Only issue I have is we had mosquitoes and killed over 10 of them. Finally I sprayed Lysol around the window frame and it stopped.
I would recommend to anyone to stay here and I would reture
Comment from Hotel Management
16 May 2024 by Fabrice Benier, Guest Relation Manager, Hotel Management
Dear Morgan,We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fabrice BenierGuest Relation Manager
by A verified traveler from Houston
Posted 13 May 2024
Very clean, efficient, spacious and comfortable. Also a very helpful staff. Its about a good 3 mile walk to the main attractions, so not ideal for the tourists, also a small walk to taxis etc, which can be a bit of inconvenience if travelling with a lot of luggage, but very well priced.
Comment from Hotel Management
13 May 2024 by Fabrice Benier, Guest Relation Manager, Hotel Management
Dear Kevin,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager
by A verified traveler
Posted 12 May 2024
Great stay - wish it had been longer. Very comfortable room. Door staff were attentive and very polite. Front desk staff were exceptionally nice and helpful. Easy access to RER and Metro out the front door. Nice quiet neighborhood with good choices for food all around. Easy walking distance to major sights. Really enjoy opening the window and hearing the hustle and bustle of the neighborhood, which was a nice quiet white noise.
Comment from Hotel Management
13 May 2024 by Fabrice Benier, Guest Relation Manager, Hotel Management
Dear Douglas,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager
by A verified traveler
Posted 11 May 2024
Excellent breakfast well trained staff especially the guy who checked us, clean room and good room service
Comment from Hotel Management
11 May 2024 by Fabrice Benier, Guest relation manager, Hotel Management
Dear Attar,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager
by A verified traveler from Linden
Posted 11 May 2024
It is awesome place near in everything restaurant,tourist attraction and train stations receptionist is so helpful and accomodating.cheers
Comment from Hotel Management
11 May 2024 by Fabrice Benier, Guest relation manager, Hotel Management
Dear RoseChelle,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager
by A verified traveler
Posted 11 May 2024
I stayed at Novotel Paris and had a fantastic experience. The staff was incredibly friendly, and the guest service was top-notch. The hotel’s location made transportation easy, and the breakfast was delicious. I highly recommend Novotel Paris for a comfortable and enjoyable stay.
Comment from Hotel Management
13 May 2024 by Fabrice Benier, Guest Relation Manager, Hotel Management
Dear Sheryl,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager
by A verified traveler
Posted 6 May 2024
Great location for easy access to transportation. Rooms were a good size. A little busy in the area. Would recommend!
Comment from Hotel Management
7 May 2024 by Fabrice Benier, Guest Relation Manager, Hotel Management
Dear IvyWe were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Sincerely,Fabrice BenierGuest Relation Manager
