Ratings based on 980 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
it was really goid place for visiting disneyland. free shuttle bus just opposite of street.
by A verified traveler
Posted 1 Jun 2024
Hotel was lovely, staff helpful and polite, including restaurant staff but meal in restaurant was disappointing. Steak was overcooked. Felt hotel of that standard should provide better quality meal for price charged.
Comment from Hotel Management
4 Jun 2024 by The Elysee Team, Hotel Management
Hello Joyce,Thank you for your review.We are delighted to hear that the overall impression of our hotel and the courtesy of our staff met your expectations. It brings us great pride to know that the room cleanliness, hotel condition, and the amenities we offer contributed positively to your experience.However, we regret to learn that your dining experience did not match the high standards we strive to uphold. While we are known for our attentive service and elegant settings, we understand that there is always room for improvement in the culinary offerings at Le George. Rest assured, we are dedicated to ensuring that every aspect of our guest's stay is enjoyable, including their dining experiences.We are heartened by your kind words regarding the helpfulness and politeness of our staff, and we hope that this, along with the positive aspects of your stay, will encourage you to return to L'Élysée Val d'Europe in the future.Kind regards,The Elysee Team
by A verified traveler
Posted 27 May 2024
Clean, great restaurant onsite. Close to Disney.
Comment from Hotel Management
27 May 2024 by The Elysee Team, Hotel Management
Hello Sheree,Thank you very much for this kind review :)We are delighted to learn that the cleanliness of your room met your expectations !We are also pleased that you enjoyed the culinary offerings at our on-site restaurant, providing a convenient and quality dining experience.We hope to see you again soon.The Elysee Team
by A verified traveler
Posted 26 May 2024
I liked the property overall. I liked the rooms and the staff was friendly. I wish the shuttle was a little more clearer with the stops to and from Disney.
Comment from Hotel Management
27 May 2024 by The Elysee Team, Hotel Management
Hello Tatiana,Thank you for your review.We are delighted to hear that the cleanliness of our rooms and the overall condition of the hotel met your expectations and contributed positively to your experience.However, we regret that the shuttle service did not fully meet your standards in terms of clarity. We strive to provide clear and convenient transportation options for our guests, and we take your feedback seriously as we continuously seek to enhance our services.Our staff is dedicated to providing a warm and friendly atmosphere, and we are pleased that this aspect stood out to you during your visit.We do hope to have the opportunity to welcome you back in the future,Kind regards,The Elysee Team
by A verified traveler
Posted 22 May 2024
Great stay in Paris! A quick bus ride to Disneyland which was convenient ! Wish I stayed longer. The first night the ac broke but we were given a fan and didn’t feel warm at all! Very accommodating staff
Comment from Hotel Management
25 May 2024 by The Elysee Team, Hotel Management
Hello Angelica,Thank you for your review.We are delighted to hear that our strategic location provided the convenience you needed to enjoy the magic of Disneyland Paris and the surrounding attractions.We regret to hear about the air conditioning issue you experienced. While we are glad that the provided fan met your needs, we would like to assure you that our maintenance team is dedicated to ensuring all facilities operate correctly for the comfort of our guests.Our staff is heartened by your acknowledgment of their efforts to accommodate your needs, and we are proud that the cleanliness and amenities of our rooms contributed positively to your stay.We do hope to have the opportunity to welcome you back in the future,The Elysee Team
by A verified traveler
Posted 19 May 2024
Front desk was very friendly, restaurant does room service and it has delicious beef bourguignon, and there’s a free shuttle to Disney that was super easy to take. Highly recommend!
Comment from Hotel Management
20 May 2024 by The Elysee Team, Hotel Management
Hello Courtney,Thank you very much for this kind review :)Knowing our team were attentive to your needs is very rewarding and will motivate us to continue doing our utmost to ensure our guests enjoy their stay.We hope to see you again soon.The Elysee Team
by A verified traveler
Posted 18 May 2024
We were given an option to check in early however there was a 20 euros charge. It was nice to get in early. Right across from a large shopping center with food options. free shuttle to Disney right from hotel.
Comment from Hotel Management
20 May 2024 by The Elysee Team, Hotel Management
Hello Tricia,Thank you for your review.We are pleased that you enjoyed your stay and appreciated the high standards which we strive to uphold.We strive to ensure that every guest has the best experience possible !We do hope to have the opportunity to welcome you back in the future,Kind regards,The Elysee Team
by A verified traveler from wrightstown
Posted 16 May 2024
Smooth checkin and friendly staff. Would stay again!
Comment from Hotel Management
18 May 2024 by The Elysee Team, Hotel Management
Hello Kathy,Thank you very much for this kind review :)We are thrilled that you found our check-in process smooth and our staff members friendly. Our team strives to provide a welcoming atmosphere and exceptional service, so your compliments are truly appreciated.We hope to see you again soon.The Elysee Team
by A verified traveler from Rochester Hills
Posted 10 May 2024
I would stay here again, great location and easy access to train going to Disneyland. What I don't like is the Disney shuttle that they provide for their guest, at park closing time the bus don't arrive on time and we've waited past 30mins on schedule and it was cold!
Comment from Hotel Management
13 May 2024 by The Elysee Team, Hotel Management
Hello Joy,Thank you for your review.We are thrilled that you found our location to be ideal and the access to the train convenient for your adventures to Disneyland. We regret to hear about the inconvenience faced with the shuttle service at park closing time. Please rest assured that the shuttle service is typically reliable, and we apologize for any discomfort due to the delay during your stay. It's wonderful to know that the cleanliness of your room, the overall condition of our hotel, and the services provided by our staff met your expectations, enhancing your stay with us. We also take pride in our room amenities, designed to offer guests a comfortable and enjoyable experience. Thank you once more for choosing L'Élysée Val d'Europe, and we are sincerely looking forward to your next visit, where we hope to make it even more memorable,The Elysee Team
by A verified traveler
Posted 8 May 2024
Lovely staff, amazing location with a huge shopping centre just across the road and a free direct shuttle straight to disneyland. The hotel itself was lovely, and rooms were spotless. Would definitely return.
Comment from Hotel Management
10 May 2024 by The Elysee Team, Hotel Management
Hi Brandon,Thank you for taking the time to share your feedback.Your kind words about our attentive staff greatly warm our hearts, and we are thrilled that our prime location contributed positively to your experience. It's wonderful to know that the close proximity to the shopping centre and the convenience of our complimentary shuttle service to Disneyland enhanced your stay. We would love to have you back for another stay in the future,The Elysee Team
