Ratings based on 692 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Property feels a bit old and dated but the location is excellent. The hotel is about as centrally located as is possible.
by A verified traveler from Kyle
Posted 24 May 2024
The cutest, most charming hotel, and it's close to everything! Nice staff, comfy beds and the best blackout drapes.
Comment from Hotel Management
30 May 2024 by Emilie, Hotel Management
Dear Karen,Thank you so much for your delightful feedback! We're thrilled to hear that you found our hotel to be the cutest and most charming, and that our location was convenient for you. It's wonderful to know that you appreciated our nice staff, comfy beds, and blackout drapes for a restful night's sleep.We truly value your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
by A verified traveler
Posted 18 May 2024
Lovely hotel. Quiet and comfortable. Great location
Comment from Hotel Management
30 May 2024 by Emilie, Hotel Management
Dear Mike,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel lovely, quiet, and comfortable. It's wonderful to know that our location was convenient for you as well.We appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,
by A verified traveler from London
Posted 18 May 2024
We booked 3 rooms for three nights for a group of five, partly for the wonderfully central location and price but also for the historic nature of the hotel, which we all loved. The Superior Double room was beautiful but unfortunately faced a building currently being renovated with workmen starting at 8.00am. One of the two Classic Double rooms had the same problem but the other faced a light well. We didn't have the breakfast so can't comment on that. There are plenty of nice cafes and bars close by. Would certainly return once work on the building opposite is completed and hope the work planned on the hotel itself will preserve the quirky romantic charm which makes it so special.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
30 May 2024 by GHDC Team, Hotel Management
Nous vous remercions pour votre note, en espérant vous revoir bientôt
by A verified traveler from Ashland
Posted 14 May 2024
Our room wasn’t as pretty as the pictures, but it was okay. We had a room with 3 single beds for 3 people, it was small, but enough, we didn’t really spend that much time there. The location makes it all worth it. Louvre and Notre Dame are within walking distance, and the metro station Chatelet is right around the corner, and it’s like a hub to many metro lines, you can literally go anywhere from there.
The breakfast was good and convenient. 15 euro seemed a lot at first, but when we tried eating somewhere else it was even more.
Comment from Hotel Management
30 May 2024 by Emilie, Hotel Management
Dear Irene,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the location of our hotel and that you were able to take advantage of the proximity to the Louvre, Notre-Dame, and the Châtelet metro station. It is indeed an ideal starting point for exploring Paris.We have taken note of your comment regarding the difference between the photos and the reality of the room. We strive to represent our rooms as accurately as possible, and we apologize if this did not meet your expectations. However, we are glad to read that the room was sufficient for your stay.We look forward to the pleasure of welcoming you again on your next visit to Paris.Sincerely,
by A verified traveler
Posted 7 May 2024
We had so sit and wait for two hours past check in time for the room to be ready. They kept telling us it would be ready in 15 more minutes. The carpet in the lobby needed to be vacuumed. The stairs were so filthy and stained I was shocked. They clearly had not been vacuumed in a long time. But the worst part was our room. There was black mold on the ceiling and around the vent in the bathroom. The room reeked of vinegar. There was fabric wallpaper on the walls. There were little dark spots all over the wall around the headboard that looked like mold. We opened the windows to air out the room. Outside of one window is a small landing full of cigarette butts. Out of the other there was a rod that is a pigeon perch. There was an inch of bird crap there. I was afraid to leave that window open. There were many dark stains on the walls, like splattered coffee in several areas. The beds have mattresses and two mattress toppers stacked on top of the mattresses. The hotel is in a narrow back alley. The neighborhood did not feel safe. After taking many photos and calling the company we booked through, we checked out and fled to a clean hotel in a safe area.
Comment from Hotel Management
30 May 2024 by Emilie, Hotel Management
Dear Brenda,Thank you for taking the time to share your experience, and please accept our sincere apologies for the inconveniences you encountered during your stay.Regarding the wait time for your room, we understand your frustration and are truly sorry. A large number of departures that day unfortunately delayed our schedule, preventing us from adhering to the usual check-in times. To make up for this inconvenience, we had offered a small gesture for the following day, hoping it would somewhat compensate for the wait.As for cleanliness, we want to assure you that our carpets are vacuumed and cleaned daily. Our building is old, which can indeed give an impression of wear, but rest assured that the cleaning is done rigorously every day.We have taken note of your observations about the overall state of the room. We understand how unpleasant this must have been and we are deeply sorry. Your feedback is crucial to us, and we are committed to doubling our efforts to prevent such situations from happening again.Finally, we want to inform you that our hotel will undergo renovations at the end of the year. These works aim to address all the issues you mentioned, ensuring better service quality and increased comfort for our guests.Once again, we apologize for all these inconveniences. We hope you will give us another chance to provide you with a more pleasant experience during a future stay.Sincerely,
by A verified traveler from Clermont
Posted 28 Apr 2024
Great
Comment from Hotel Management
8 May 2024 by GHDC Team, Hotel Management
Thank you very much for your comment. I hope we will see you again
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
8 May 2024 by GHDC Team, Hotel Management
Merci pour cette belle note. Au plaisir de vous accueillir bientôt
by A verified traveler
Posted 22 Apr 2024
Very nice night stay here. The location is great. Right in the center of everything with easy access to the metro. The people at the desk were all nice and helpful and the room was comfortable. Would stay again.
Comment from Hotel Management
8 May 2024 by GHDC Team, Hotel Management
Dear William Paul,Thank you very much for your wonderful feedback! We're delighted to hear that you had a pleasant night stay with us and that you found our location convenient. It's great to know that you enjoyed the comfort of your room and that our staff provided you with friendly and helpful service.We truly appreciate your kind words and your recommendation. It would be our pleasure to welcome you back for another enjoyable stay whenever your travels bring you to our area.Warm regards,
