Ratings based on 431 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Convenient for our purpose
Comment from Hotel Management
14 Jun 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello Jackie,Thank you for taking the time to share your review of your stay with us. Your feedback is greatly appreciated.We are thrilled to hear that our location was convenient for you and met your needs. It is always our goal to provide a comfortable and accessible experience for our guests.We look forward to welcoming you back in the future and ensuring another enjoyable stay.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello Shailesh,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're committed to ensuring that each guest has a memorable experience. We look forward to welcoming you back in the future and exceeding your expectations once again.
by A verified traveler
Posted 4 Apr 2024
Rundown and untidy exterior, no tea towel, no dish cloth, no milk, filthy fan and block sink!
Comment from Hotel Management
7 Apr 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello Kevin,Thank you for sharing your feedback with us. Your insights are invaluable in helping us improve our services.We sincerely apologize for any inconvenience you experienced regarding the absence of a tea towel, dish cloth, or milk during your stay. We understand the importance of these amenities and will take immediate steps to ensure they are consistently provided to enhance our guests' experience.Additionally, we appreciate you bringing to our attention the issues with the fan and the blocked sink. Please know that we have addressed these concerns promptly to prevent any recurrence in the future.Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back for a more seamless experience.U Studios Paraparaumu Beach team!
by A verified traveler
Good location but the property is very run down.
Posted 9 Mar 2024 on HotelsComment from Hotel Management
9 Mar 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello Kelvin,Thank you for taking the time to share your review with us! Your feedback is greatly appreciated.We are thrilled to hear that you found the location to your liking. Your comments regarding the condition of our property have been duly noted and forwarded on for further consideration.
by A verified traveler
Posted 8 Mar 2024 on Hotels
Unit was clean, service was good, kitchen sink tap extremely loose, but was fixed quickly on request, outside condition of property poor, scruffy and not inviting.
Comment from Hotel Management
9 Mar 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello, Graham,Thank you for taking the time to share your valuable feedback with us! Your insights are truly appreciated as they help us improve our services and facilities.We are delighted to hear that you found our studio clean and that you were pleased with the level of service provided. Our team strives to maintain high standards of cleanliness and efficiency, and it's wonderful to know that we met your expectations.We sincerely apologize for the inconvenience caused by the loose tap you encountered during your visit. Please rest assured that we take such issues seriously, and we endeavor to address them promptly once brought to our attention. Your feedback serves as a reminder for us to remain vigilant in ensuring the maintenance of our facilities.Regarding the condition of the outside property, we have promptly forwarded your concerns to our maintenance team for further assessment and action. Your observations are invaluable in helping us maintain a pleasant environment for our guests.
by A verified traveler
Posted 22 Feb 2024 on Wotif
Very close to the beach
Very helpful staff & clean towels everyday clean & tidy
Comment from Hotel Management
23 Feb 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello Julie, Thank you so much for sharing your feedback with us! Your review means a lot to us.We're delighted to hear that our location suited your needs perfectly, and we truly appreciate your kind words about our dedicated staff. Providing a comfortable and enjoyable stay for our guests is always our top priority.Maintaining cleanliness and tidiness in our studios is something we take great pride in, and we're pleased to hear that you found everything to your satisfaction during your stay. Ensuring our guests have everything they need for a pleasant experience is paramount to us.Once again, thank you for choosing to stay with us and for taking the time to share your thoughts. We look forward to welcoming you back in the future!
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
16 Feb 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello Nicholas,Thank you very much for taking the time to share your review with us! Your feedback is greatly appreciated. We are absolutely thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a wonderful experience, and it's always rewarding to know that our efforts have paid off. We genuinely hope to have the pleasure of hosting you again in the future.
by A verified traveler
Posted 6 Feb 2024 on Hotels
Stayed 1 night. Property has seen better days and was a little tired, especially the bathroom.
Comment from Hotel Management
6 Feb 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello,Thank you for taking the time to share your feedback with us! We greatly appreciate it.While we value all feedback, we're disheartened to hear that your experience with our property fell short of expectations. We understand your concerns regarding the condition of the property, particularly the bathroom. Rest assured, we take such feedback seriously and are committed to addressing these issues promptly.Our aim is to provide a comfortable and enjoyable stay for all our guests, and we regret any inconvenience caused during your visit. Your comments serve as valuable insight for us to improve and enhance the quality of our accommodations.We sincerely hope for the opportunity to welcome you back in the future and demonstrate the improvements we've made.
by A verified traveler
Posted 25 Jan 2024 on Wotif
Location was great so close to water front and village
Comment from Hotel Management
25 Jan 2024 by U studios Paraparaumu Beach team, Hotel Management
hello Julia ,I wanted to personally extend my gratitude for taking the time to share your positive review with us. Your feedback means a lot to our team, and we're delighted to hear about your positive experience during your stay at our motel.It brings us immense joy to learn that our location proved to be convenient for you, especially being close to both the water and the village. We understand how important these aspects are for our guests, and we're thrilled that you found our motel to be the perfect choice for your accommodation needs.Your decision to choose our motel is truly appreciated, and we are dedicated to ensuring that every guest has a memorable and enjoyable experience. If there's anything specific that stood out or if there are areas where we can further enhance your experience in the future, please feel free to share your thoughts. We value your input and are always looking for ways to improve.Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.
by A verified traveler
Posted 20 Jan 2024 on Wotif
Comment from Hotel Management
24 Jan 2024 by U studios Paraparaumu Beach team, Hotel Management
Hello Kevin and Linda,We sincerely appreciate you taking the time to share your review with us. Your feedback is invaluable, and we are grateful for your input. If there's anything specific you'd like to highlight or elaborate on, please feel free to let us know. We are committed to continuously improving our services, and your insights play a crucial role in that process.Once again, thank you for choosing us and for sharing your thoughts. We look forward to serving you again and exceeding your expectations in the future.
