Ratings based on 17 Verified Reviews

2.5 out of 5
67% of guests recommend
2.3 Room cleanliness
2.4 Service & staff
2.2 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Toronto

Mixed feelings about the resort

Posted 16 May 2018
First the name of the resort is NO longer Whites and Greens Resort - its now Panglao Grande Resort. I think we paid way too much for the state of the cottage we were in (cottage#9). Broken shower head, there's barely any water coming from the sink faucet, bathroom ceiling is either dirty or moldy. Shower curtains and bathroom curtains are too old and dirty. Booked a beach front room but were assigned to a cottage that's behind another cottage. On the good side, the resort has a very nice beach front and the staff are really nice and friendly.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted 23 Mar 2018 on Hotels
The view is great - beach front, white beach and cozy restaurant. But the room itself is not well taken care of (little bit old). I will still comeback because of the view
1 out of 5
by A verified traveler

They didn't have the rooms we booked

Posted 24 Feb 2018
They didn't have the rooms we prebooked and paid for. Never stayed at the hotel and still haven't received my full refund. expedia also has not responded to my request for a full refund. Two other group of guests were having issues at the same time at the hotel as well. This hotel is not organized.
2 out of 5
by A verified traveler from Edmonton

You get what you pay for

Posted 24 Feb 2018
IMPORTANT NOTE: This resort is no longer "Whites and Greens" but actually called "Panglao Grande." Local taxi and tuktuk drivers still know it as Whites and Greens. Also, as of Feb 2018 the access road was in poor condition. Our taxi driver from Tagbilaran refused to drive directly to the resort, instead dropping us off at a different hotel about 300m down the beach. Some tuktuk drivers also tried to charge us rxtra to go down the access road. Stayed 5 nights in a "deluxe” double occupancy room. Pros: Very reasonably priced and close enough to dive shops and other activities in Alona Beach. Beautiful beachfront direct adjacent to resort. Front desk arranged for a scooter rental, which was very helpful. Staff were very nice and the restaurant offerings were reasonable (compared to Alona). Cons: We were told that sheets would be changed after third night and floor would be swept daily - neither happened. Also, the air-conditioning unit had large gaps in between the unit and the wall, which enabled lots of bugs to freely enter the room. We stuffed toilet paper in the gaps and sprayed it down with insect repellent to stop this from happening. Also, because no one ever entered the room, things like changing towels and getting toilet paper were basically a do-it-yourself thing. Not a big deal, but not typical of a hotel or resort. I can't speak for the beachfront bungalows, but overall the rooms in the back of the resort could do with some renovations.
1 out of 5
by A verified traveler

Sad excuse for a resort

Posted 9 Feb 2018 on Hotels
The property did a classic bait-and-switch. When we arrived the room we reserved and prepaid was not available. They wanted to put us in a standard room with no sea view as we reserved. While they attempted to remedy the situation by placing us at the resort next door, the damage was already done.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2016 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2016 on Hotels
1 out of 5
by A verified traveler

Terrible

Posted 18 Feb 2016 on Hotels
We showed up and they didn't have a booking for us. Were very unhelpful. A lot of people were missing bookings. Would never recommend.
2 out of 5
by anttoni from Helsinki

Overpriced

Posted 30 Jan 2016 on Hotels
We stayed in room 1 which was right on the parking lot with lots of noise and construction. Most of the other huts were overlooking the beach which would have been nicer. There were also quite a lot of ants on the floor. They didn't clime to the beds though so this was fine. Still there are much more nicer places in Panglao to stay for this price. Breakfast was good. Place is also a bit hard to get to/from since its a 15 minute walk on a dirt road to the paved road where you can pick up a tricycle or habal-habal. So I would recommend renting a motorbike if you plan on moving much from the hotel. The hotel offers them for 500php/day.
1 out of 5
by A verified traveler

Безобразие. Верните деньги

Posted 12 Jun 2018 on Hotels
Не стал там жить