Ratings based on 25 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
2.5 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Terrible
Posted 9 Dec 2023 on Hotelsi book for 3 unit the one assigned to me was a mess. The floor grout are dirty looks like molds specially the bathroom area. The shower curtain have molds, no hot water, the toilet tank cover is cracked, the cabinet has one door missing. When we ordered for breakfast they gave us their menu, most of the items in the menu is not available have to settle for what they have. We have to check out the next day even though i booked 3 rooms for 3 nights.
by A verified traveler
Posted 12 Jul 2023
Nice and friendly staff, food is really good .
Comment from Hotel Management
26 Jul 2023 by janet, Hotel Management
from all of us here in Muro Ami , yhanks for having with us and its our pleasure ,
by A verified traveler
Posted 21 Mar 2023
It's all good Friendly budget resort the foods are cheap and yummy
Comment from Hotel Management
22 Mar 2023 by janet, Hotel Management
thank you so much for having with us .
by A verified traveler
Posted 12 Jul 2022
Staff are all friendly and accommodating.
Comment from Hotel Management
28 Jul 2022 by from all of us here , Hotel Management
good day ! sir thank you for staying here , we are hoping that someday you come again
by A verified traveler from Zambales
Posted 15 Sep 2019
The staff were great and helpful.
Comment from Hotel Management
1 Dec 2019 by Chai, Hotel Management
Thank you for the compliments. Looking forward to your next booking with us.
by A verified traveler
Posted 6 Sep 2019
Can't really complain due to my very short stay. I arrived the hotel 7pm and left at 5am the next morning
Comment from Hotel Management
1 Dec 2019 by Chai, Hotel Management
Thank you for your positive feedback about our services.
by A verified traveler from Manila
Posted 18 Jun 2019
Friendly staff
Comment from Hotel Management
1 Dec 2019 by Chai, Hotel Management
Thank you for your great experience with our resort. Looking forward for your next stay with us.
by A verified traveler from Siargao
Posted 18 Jun 2019
They told me on phone call the room was accessible to a wheelchair. On arrival that proved to be false. They told a blatant lie. Unable to check in at all
Comment from Hotel Management
1 Dec 2019 by Chai, Hotel Management
We are deeply sorry for the inconvenience you have experienced with us. We will ensure next time that we will be compliant with such kind of service for special guests.
by A verified traveler
Hidden Gem
Posted 1 Mar 2019 on HotelsMuro Ami is a hidden gem on the island of Panglao. It sits right on the beach with amazingly friendly staff and wonderful food that is reasonably priced. The rooms are cheap, so you kind of get what you pay for. This is not a resort hotel but for the price, you can't go wrong. I have been coming her almost every year for the past 6 years.
Comment from Hotel Management
6 Mar 2019 by jan, Hotel Management
thank you so much and have a nice stay with us.
Recommended
for Everyoneby A verified traveler from Toronto Canada
Posted 23 Jul 2018
Pros: everything.......the staff, location, the beach..dining facilities....were all excellent
Cons: a bit of cleanup on the beach would inprove the overall ambience of the place.
very nice..clean and quiet place...the staff were superb and very helpful......I wholeheartedly recommend recommend this place..the beach was great
