Ratings based on 68 Verified Reviews

3.3 out of 5
73% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 24 Jun 2023
Ok stay
1 out of 5
by A verified traveler

Ants infestation

Posted 3 Feb 2020 on Hotels
We arrived late because of delayed flights in Manila. The hotel arranged us a van pick up at the airport as soon as we arrive the check in was a breeze although they don’t have a machine for credit card payments so we have to pay cash. The location of the hotel is not walking distance to the Alona beach you would have to take a tricycle or a van to go back and forth. Since we arrived late we decide to leave our suitcase and go find food in Alona when we get back to our room we found out our room was infested with ants. Like ants crawling everywhere on the ceiling and on our suitcase. We didn’t notice this as first as we got our keys out our suitcase and left to find food. We tried to be transferred but the only worker available who was kind to assist us was the security guard we could not transfer rooms as there is no hotel worker except the security guard who can’t transfer us to any of the rooms. We left and find a different hotel despite paying this hotel for 3 nights for 2 rooms.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2020 on Hotels
2 out of 5
by A verified traveler

Posted 18 Jul 2019
There was nobody in this hotel. It looked deserted when we arrived at night. our room is a short walk from the main place but the water stopped running in the midst of showering. The AC isn't working so well either.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2019
4 out of 5
by A verified traveler

Good stay for a reasonable price!

Posted 20 Apr 2019 on Hotels
The stay was great! Great customer service and great food, and the aircon and the pool were used the most by us! However we highly recommend getting some non-slip areas as you exit the pool as myself and another person fell over exiting the pool which had the potential to ruin our holiday. Also have a shower mat out the front of the shower in the rooms for the same reason. Richie was great and really looked after us!
3 out of 5
by A verified traveler

Posted 6 Feb 2019
Comment from Hotel Management
27 Feb 2019 by Judy - Front Office Associate, Hotel Management
Thank you for your feedback. We hope to see you around.
3 out of 5
by A verified traveler from Taguig city

Posted 29 Jan 2019
No spoon provided nor stirrer Room configuration is awful Poor room Illumination and lightings Need to reconfigure Bathroom location and entrance
Comment from Hotel Management
2 Mar 2019 by Judy - Front Office Associate, Hotel Management
Thank you for your feedback sir, and we will address this directly.
4 out of 5
by A verified traveler

Posted 27 Jan 2019
Comment from Hotel Management
27 Feb 2019 by Judy - Front Office Associate, Hotel Management
Thank you for your feedback. We hope to see you around.
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