Ratings based on 324 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Maryport
Posted 1 Apr 2024
We were upgraded to a villa after a 2 day booking in deluxe room and then the oceana suite, which we never actually got to see after being upgraded to a villa. We'd had a couple of maintenance issues with a plug socket and then a leaking lavatory in our first room.
The villa that we were upgraded to, was lovely, it was great to be able to step just outside into the private lagoon area. The kitchenette is tiny, consists of fridge, kettle and coffee machine with sink, but useful, though the addition of glasses as well as cups would be good, to consume the drinks from fridge, which is repleinshed daily at no cost, with coke, as sprite etc, though coke zero not an option, which I'd disappointing. The staff here are lovely, with a big shout out to the young guy who drove the shuttle, as always smiling.
FREE use if kayaks, was great, so many orange and blue starfish to see.
The last free shuttle finished back to resort at 20:30 from alona beach area, but it's easily walkable back to resort, we did this most nights.
Breakfast had very good selection, though I often found the cappuccino lukewarm and not strong enough, do would order a double espresso to add.
Loved going down to the beach steps each evening to see crabs and starfish.
Great place, would highly recommended.
by A verified traveler
Posted 29 Apr 2023
The staff was professional and amazing! The views and atmosphere was amazing. Beautiful tropical plants placed all over the resort. Our Butler, Neil went above and beyond our expectations! A must visit
by A verified traveler
Posted 24 Apr 2023
by A verified traveler from TORONTO
Posted 17 Jan 2023
by A verified traveler
Posted 17 Nov 2022
This was the best hotel experience I’ve ever had. From the moment they picked me up at the airport to the moment they drop me off I was treated like a king.
The accommodations were fantastic I chose the Villa and it was beyond my expectations.
The food at the monkey bar was excellent as well.
Our villa host Keith was amazing. She made us feel warm and welcomed and helped us with anything we needed.
The hotel was just minutes away from Alona beach. The best part is that it wasn’t so crazy like the beach but it was very secluded and quiet. Our room was a two-story Villa with 2 bedrooms. It had a private pool right off of the patio.
The property was immaculate and pride showed everybody who worked there.
If you were going to stay in Bohol, this is the only place you should consider.
by A verified traveler
hyped but failed our expectations
Posted 26 Oct 2022 on Hotelspoor mobile signal
non-existent wifi
low food availability
by A verified traveler
Posted 30 Aug 2022
by A verified traveler
5 stars! You need to get here!
Posted 22 Jul 2022 on HotelsBE GRAND is an awesome resort. Staff is super friendly, room service is great. Our room is was the Oceana suite. The layout of the room was cool. You see the ocean once you walk in. Master room was big with a balcony and the bed was super comfy. Bathroom has windows seperating the toilet from the sinks and walk in shower. The closets are in the hallway with sliding doors that separate the room. Another balcony in the living area as well. The pools were nice overlooking the ocean especially the pools that surround the villas were pretty awesome as well. Breakfast was great, its not a huge buffet but its enough to get your day started. They also have paddle boarding and kayaking as well. Everything was great about this place especially the staff, super friendly! I would recommend this resort to everyone. The only thing that i didn't catch was the tax. The pricing for the rooms were good but pay attention to the tax. But yet again it was worth it.
by A verified traveler
Posted 15 Apr 2022 on Orbitz
Hi everything was fine ok but the water and bathroom water smells, we will be back soon and hope the sewer drain will be clean and smell better will be back soon thank you:) the intire stuff was wonderful!
by A verified traveler from Manila
Posted 28 Feb 2020
Loved that it is being cleaned everyday, the staff were very friendly and looks after you. love the pool and game room.
