Ratings based on 81 Verified Reviews

2.6 out of 5
81% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Hotel closed

Posted 30 May 2021 on Hotels
We not stay there for the simple reson it was closed. been Closed for 12 months still not get my refund
2 out of 5
by A verified traveler

Run down and poorly managed

Posted 14 Mar 2020 on Hotels
1 out of 5
by A verified traveler

Posted 29 Jan 2020
The good name for this place “dog shelter”. Staff never wash bed sheets it torn and sticky, i have to use my beach towel to cover the mattress. Last maintains for room was probably 15 years ago. Air condition they are named is piece of rusty junk not even turn fan. When i ask to fix AC, I got rude answer “ NO and if you don’t like, leave“. All walls covered with mold, and shower it is just a bucket of dirty water which is also toilet flusher. People avoid this place !!!!! Shame Expedia for offering this place :(
3 out of 5
by A verified traveler

Fix Room 105

Posted 28 Dec 2019 on Hotels
The first room that was given to us was very poor particularly the toilet. We couldn't even close the door because the knob was broken. And, the toilet bowl was the worst. You have to hold the cover if you want to use it because a portion of the hinge was already dettached from the bowl. There were other vacant rooms when we checked in but, I don't understand why they gave us that crap room. Good thing is they allow us to transfer to another room when we requested so. Nevertheless, the location is excellent because it is just right in front of the beach. It is accessible to anywhere you might need to go. They also have a restaurant where you can find delicious food with reasonable price. I would recommend this hotel but avoid Room 105.
Comment from Hotel Management
2 Jan 2020 by ARTHUR of AQUATICA, Hotel Management
The room is already fixed. Sorry for any inconvenience that had caused you. Thanks and regards.
5 out of 5
by A verified traveler

good location

Posted 22 Dec 2019 on Hotels
it was excellent near the beach and food was good
2 out of 5
by A verified traveler

Bad hotel - good location

Posted 19 Dec 2019 on Hotels
Room not cleaned - spiders and spiderweb more places.. Things were not functioning - toilet broken but could flush, toilet door couldn’t close, lamp wasn’t fully working (blinking a lot).. Staff friendly but not service minded. Long waiting times, being ignored at the service desk, and forgetting to come with e.g my towels as promised.. However it was an excellent location!
Comment from Hotel Management
2 Jan 2020 by arthur, Hotel Management
Thanks for your observations. We will try to improve on the things you have mentioned. The toilet and the door are already repaired including the lights. We will do our best to serve you better the next time. Thanks
1 out of 5
by A verified traveler from Darwin

Posted 24 May 2019
The position was excellent right in the middle of the beach
4 out of 5
by A verified traveler from Tulum Mexico

Priced perfect with a better location than expecte

Posted 19 May 2019 on Hotels
Stuck around Panglao for a few extra days. This place was great. Location perfect.
3 out of 5
by A verified traveler

Posted 13 May 2019
Everything was just average, OK just to sleep nothing else
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2018 on Hotels
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