Ratings based on 129 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
This is an amazing hotel.
Staff is courteous.
Hotel is super clean.
Leas than a minute to get to the beach. Walking distance to many great restaurants.
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 4 Feb 2024 on Travelocity
Such a lovely hotel with views of the Gulf and an extremely friendly staff. Can’t wait to return when the pool is refinished!
by A verified traveler
Posted 28 Jan 2024
Beautiful! Excellent customer service! Walkable to everything in Rosemary Beach or hop on a bike cruiser (provided by the hotel) and head to Alys Beach! Can’t wait to come back!!
by A verified traveler from Nichols Hills
Posted 6 Jan 2024
by A verified traveler from Marietta
Posted 4 Jan 2024
Great location
by A verified traveler
The Pearl is an amazing, special place.
Posted 3 Jan 2024 on HotelsThis is our fourth stay at the Pearl. The front desk had someone “new” at the front desk so check in was not as efficient as it normally was in prior visits. I did receive a phone call after we had left stating that our credit card information had not made it into the system for payment of resort fees. I called immediately and was told an email link had been sent to me to pay. This was not correct information. I received another call with a voicemail. The timing was not good due to it being the holidays and my hosting my husbands birthday celebration. I contacted the Pearl on the 1st normal business day and when I asked for the person who had left the voicemail I was told he wasn’t there but could I hold. I asked for how long. The young lady said she was going to find someone else and I asked to go to voicemail since I had called during a break at my work place. I eventually hung up. I received another call from the gentleman who had left the message and described the experience and the hassle this had caused. He apologized, promised to provide training, and correct the errors. He very generously comped the resort fee and asked that we know they appreciated our returning several times. Outstanding result without asking. The Pearl itself is a beautiful, well maintained, spotless, hotel. So much to do within walking distance that we never even called the valet until we were leaving. Truly a treat and a pleasure to stay here.
by A verified traveler
Posted 16 Nov 2023 on Hotels
by A verified traveler
Posted 5 Oct 2023