Ratings based on 1,622 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Dirty and not kept clean
Comment from Hotel Management
29 May 2024 by Southern Vacation Rentals, Hotel Management
Maryelizabeth, we would like to apologize for missing the mark during your recent visit. We know how important it is to provide our guests with a spotless home, and we'll be sure to review this reservation with our housekeeping team to ensure a better experience. Additionally, we hope to change your mind about us at a later date, and we thank you for your business.
by A verified traveler
Posted 19 May 2024
Pretty noisy at night
Comment from Hotel Management
19 May 2024 by VacayHome Connect , Hotel Management
Thank you for the glowing review! We're thrilled that you enjoyed every moment of your vacation with us. We'll be sure to share your note with the team.
by A verified traveler
Posted 13 May 2024
We had no extra towels.. only 2 rolls of
Toilet paper..
Comment from Hotel Management
19 May 2024 by VacayHome Connect , Hotel Management
We're sorry to hear that your stay with us didn't meet your expectations. We value your feedback and will take steps to ensure a better experience for our future guests.
by A verified traveler
Posted 13 May 2024
Ice maker not working shower running water in the floor because un level
Comment from Hotel Management
19 May 2024 by VacayHome Connect , Hotel Management
We apologize for falling short of your expectations during your stay. Please know that we take your feedback seriously and will work to address the issues you've raised.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
29 May 2024 by VacayHome Connect , Hotel Management
Thank you for your positive review! We're happy to hear you had a good experience.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
19 May 2024 by VacayHome Connect , Hotel Management
We're disappointed to hear that your vacation experience wasn't satisfactory. Please know that your comments have been noted, and we'll strive to do better in the future.
by A verified traveler
Posted 3 May 2024
No way to communicate for extra towers I was locked out of my room for 20 to 30 minutes because I wasn’t provided with two door codes. parking was horrible if you have additional guest just coming to visit
Comment from Hotel Management
29 May 2024 by Author, Hotel Management
Hello Kelby,
Thank you for taking the time to share your feedback. We work hard to make our guests happy and appreciate you taking the time to share your thoughts about your recent stay. We take our guest reviews as a way to improve our service and as such we have shared your comments with our on-site team. We look forward to welcoming you back the next time you are in town!
by A verified traveler from Elkmont
Posted 2 May 2024
Alot of walking from parking garage then had to go through the crosswalk but at least it was covered then the room we were in was on the 14th floor so it was a lot of walking but overall the ocean and beach view was amazing
Comment from Hotel Management
8 May 2024 by Raju, Hotel Management
Thank you so much for taking the time to share you experience with us and that you enjoyed your stay over the holidays. We work hard to make our guests happy and appreciate your comments and it is is feedback like this that we learn from and use to improve our services We are so glad you enjoyed the beauty and location of the cabin and we hope to see you again real soon!
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
10 May 2024 by Author, Hotel Management
Hello Tabatha!
Thanks a million for the great review! On our-site team works unremittingly to make sure your vacation is unforgettable, and we're so glad that your experience aligned with that. Excitedly anticipating hosting you again soon!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
29 May 2024 by VacayHome Connect , Hotel Management
Thank you for the fantastic review! We're thrilled you had such a great time and look forward to welcoming you back soon.
