Ratings based on 385 Verified Reviews

4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 May 2024
I think they had overbooked the room type I had booked as they gave me a ‘bigger room’ (an extra bedroom I had no use for as a solo traveler). Unfortunately, my room was in the centre of the top level so was noisy when I was trying to work (i book the spa studios as they are normally quieter as are better placed on the property). My spa had 5 jets, one wasnt working at all and 2 were barely working, only 2 at one end were working properly, meaning that you had to perch uncomfortably at one end to get the jet on your back and shoulder areas. The tv had also seen better days as there were green lines at the top of the screen- it was still watchable but not ideal. Lastly, the wifi was very unpredictable and didn’t work at all at times. The positives about my stay was a good sized workspace, heat pump heating in the room, easy parking, and accessible to town
4 out of 5
by A verified traveler

Posted 11 Mar 2024
the car park exit is very narrow.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2024
3 out of 5
by A verified traveler

Posted 29 Feb 2024
bed was comfy Gardens and surrounds need tidy - could with with a ferurb in rooms - wallpaper peeling off wall chipped paint etc
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 29 Jan 2024 on Wotif
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5 out of 5
by A verified traveler

Posted 28 Jan 2024 on Wotif
Lovely big room. Friendly staff. Highly recommended
4 out of 5
by A verified traveler

Posted 27 Jan 2024 on Lastminute
Staff were friendly and rooms super clean but dated as is the rest of the property. Noisy residents and lots of late night coming and going.
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Just nuce
Comment from Hotel Management
4 Dec 2023 by Jesse, Hotel Management
Thank you.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2023