Ratings based on 838 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Wonderful to walk around the property and look at the fountains, flowers and pools.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Director Inventory Management, Hotel Management
Thank you
by A verified traveler
Posted 13 May 2024
Inside room floors were filthy. 5 mins barefoot out of shower and feet & socks were black
Comment from Hotel Management
14 May 2024 by Director Inventory Management, Hotel Management
I am so sorry. I will be sure to pass this along to our housekeeping.
by A verified traveler
Posted 13 May 2024
The bad thing about this you can’t check into four and you gotta check out exactly 11 AM. You sit in the parking lot for five or six hours if you’re early there’s no early check-in or late check out it doesn’t look good service what the concern is here is we pay for a full day, and maybe i should inquire why we’re paying it full rate of the day if you only get partial of a day, I will look into this in his entirety
Comment from Hotel Management
13 May 2024 by Director Inventory Management, Hotel Management
Thank you. We do our best to get the rooms cleaned as quickly as possible. We do offer to keep luggage at the front desk if you wish to use to onsite amenities. We hope you will give us another opportunity to exceed your expectation.
by A verified traveler
Posted 1 May 2024
We love the Oasis Resort, can't wait to go back.
Comment from Hotel Management
6 May 2024 by Director Inventory Management, Hotel Management
We can't wait till you return
by A verified traveler from Northridge
Posted 22 Apr 2024
This was very comfortable and clean. Great Getaway and place to stay for Coachella. Would book again.
Comment from Hotel Management
22 Apr 2024 by Director Inventory Management, Hotel Management
Expellant! We will see you next time. Thank you for staying with us.
by A verified traveler
Posted 14 Apr 2024
very clean, quiet. Would come back again
Comment from Hotel Management
18 Apr 2024 by Director Inventory Management, Hotel Management
Excellent . Thank you for staying with us.
by A verified traveler
Posted 7 Apr 2024
I loved the cleanliness of the room. Loved that we had our garage. Great customer service. I didn’t like that there are no bathrooms in the pool area except the area by the lobby. We had to run to our rooms to use the restroom. Other than that, it was great. Recommend!!!
Comment from Hotel Management
8 Apr 2024 by Director Inventory Management, Hotel Management
We are so glad you enjoyed our pools. Thank you for staying with us.
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
5 Apr 2024 by Director Inventory Management, Hotel Management
Thank you!
by A verified traveler
Posted 31 Mar 2024
Very quiet, peaceful, and friendly!
Comment from Hotel Management
31 Mar 2024 by Director Inventory Management, Hotel Management
We appreciate you stay with us. Please come see us again.
