Ratings based on 1,117 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Los Angeles
Posted 3 Jun 2024
by A verified traveler
Posted 3 Jun 2024
Safe
Comment from Hotel Management
4 Jun 2024 by Hotel Management, Hotel Management
Greetings, Leonor. Thank you for the positive review and feedback. We're glad you enjoyed your stay!Regards,
by A verified traveler from corona
Posted 3 Jun 2024
Front desk slow, lacking customer service, never smile or acknowledge customers,
No daily housekeeping. And they said its 5 star hotel but no 5 star service. Its not worth the money.
Comment from Hotel Management
3 Jun 2024 by Hotel Management, Hotel Management
Hello Maria, We are sorry to hear that you felt our service was less than satisfactory. We will forward your concerns to management and look forward to providing you with a better stay in the future.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotel Management, Hotel Management
Hello Latrice Nicole! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 3 Jun 2024
Great room!!
Comment from Hotel Management
3 Jun 2024 by Hotel Management, Hotel Management
Hello Joesph, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotel Management, Hotel Management
Greetings, Evelyn. Thank you for providing feedback. We're sorry to see that you did not enjoy your stay. We're always looking to improve upon our service and our offerings. Regards,
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotel Management, Hotel Management
Greetings, Ruben. Thank you for the review and feedback. We're sorry to see you didn't enjoy your stay. We shall continue to improve our offerings for our guests!Regards,
by A verified traveler
Posted 3 Jun 2024
Easy to park, very clean and beautiful architecture. All staff was smiling and friendly.
Room was very comfortable and clean
Comment from Hotel Management
3 Jun 2024 by Hotel Management, Hotel Management
Greetings, Melanie. Thank you for the feedback and the great review. We're glad you enjoyed your stay!Regards,
by A verified traveler
Posted 2 Jun 2024
Loved my stay! My room was clean and comfortable however my view was a 0/10 as it was the freaking parking structure!!!!!!! LOL but other than that I would definitely stay here again!
Comment from Hotel Management
3 Jun 2024 by Hotel Management, Hotel Management
Hello Janaya, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 2 Jun 2024
Nice view of pool and mountains
Comment from Hotel Management
2 Jun 2024 by Hotel Management, Hotel Management
Hello Lisa! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
