Ratings based on 18 Verified Reviews

2.6 out of 5
89% of guests recommend
2.2 Room cleanliness
2.7 Service & staff
2.2 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Mar 2024
Staff was very accommodating and friendly lots of shopping at the mall next-door. Lots of places to eat. I would highly recommend staying at this hotel.
1 out of 5
by A verified traveler

Posted 31 Dec 2023
The girl in the counter has bad attitudes.
1 out of 5
by A verified traveler

Only cold water in showers, lousy Internet.

Posted 23 Feb 2020 on Hotels
The hotel room that I booked on hotels.com did not have hot water and the wifi was not good. I communicated with the GV hotel administration who said that the rooms listed on hotels.com don't have hot water and that if we wanted hot water we would have to upgrade to a more expensive room. I pointed out that they didn't acknowledge the fact that the showers were cold only in their information on hotels.com. Their response was that their customers prefer to shower with cold water (yet they charge extra to upgrade to a room with warm showers.) Their response to my complaint that their Internet was not working in the room was just to say that they've had problems with that in the past but didn't know that there was a problem now. All of this can be verified by my email correspondence with the hotel. My recommendation is that you not stay at this hotel. There are plenty of hotels in Pagadian, although they do not appear on hotels.com My recommendation is that you seek them out elsewhere on the net or find another hotel when you get there.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2019 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2019 on Hotels
3 out of 5
by A verified traveler

Stay somewhere else

Posted 2 Jul 2019 on Hotels
There are a few other hotels in the area, although none came up in the search. Stay somewhere else. Water was shut off for several hours without any prior notice!
4 out of 5
by A verified traveler

Posted 5 Jun 2019
The garbage because no plastic bag in the garbage can
4 out of 5
by A verified traveler

Good Sleep

Posted 23 May 2019 on Hotels
Located near Gaisano Mall. Easy access to transportation. They allowed us for an early check in when we arrived at around 9am. Simple basic room with aircon and old CRT TV with cable channels. No lift so we went up the stairs to our room in the 4th floor. Free wifi was good.
3 out of 5
by A verified traveler

Terrible

Posted 11 Dec 2018 on Hotels
First off the linens were obviously not clean and has smudges of some kind of liniment, room was average. Towels are not in presentable condition.No elevator and no telephone . I was surprised to be ask for a guarantee deposit of 200 for the keycard which is refundable upon check out. Staff is good.
3 out of 5
by A verified traveler

Pagadian overnight

Posted 17 Nov 2018 on Hotels
Stayed overnight to catch flight to Manila