Ratings based on 452 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
poor condition all around. Property needs
overhaul
by A verified traveler
Posted 19 May 2024
Good customer service
by A verified traveler
Posted 19 May 2024
Bathroom badly needed deep clean - floor needed good scrub around edges and corners, caulk around shower was orange and black with mold/mildew.
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 22 Apr 2024
The cook in the morning was excellent! He was very friendly and upbeat. The lady at the front desk was also very informative and friendly. She gave me advice about Hilton Honors and rewards. The rooms were ok but needed updating. the shower leaked all over the floor. The shower curtain wasn’t wide enough. After mopping up the floor with the towels I felt like I needed another shower. We rented the room through Expedia and thought we were getting a King but when we arrived the gal at the front desk indicated the room was smoking. Really??? We had to down size to two queens which was ok but the covers just didn’t feel fresh and clean. It was probably the second worse Hampton Inn I’ve stayed in. The rooms need to be updated. Staff was friendly but rooms not so good.
by A verified traveler from Tampa
Posted 17 Apr 2024
I laughed when i read the " No Smoking Weed in your room" notice at check-in. Everyone we encountered was courteous.
by A verified traveler
Posted 3 Apr 2024
Breakfast was less than desirable . Could have been a little cleaner
by A verified traveler
Posted 29 Mar 2024
Just need a few more diabetic choices for breakfast. Not everyone like fruit. Other than that the stay was fine
by A verified traveler
Not a good value - look elsewhere
Posted 9 Mar 2024 on HotelsOur roomed smelled musty & I had to kill a spider on the bed as soon as I pulled back the covers. Didn’t sleep that well thinking about that. Hotel & rooms need updating.
by A verified traveler
A Decent Night's Rest
Posted 8 Mar 2024 on HotelsThis is our hotel of choice when visiting family in Ozark. Check in/out was easy as always, though we did have a small hiccup with our room. It was quickly and cheerfully rectified and was actually a little less expensive. The complimentary breakfast was hot and fresh as always, and the staff was friendly and helpful. This is an older hotel, but in spite of the cracked bathtub and slow bath drain, the room was neat and clean. We keep air freshener with us, so the slight odor was easily masked. The beds were clean and comfortable with plenty of pillows. Unfortunately, this was the first time we saw roaches. There were two very tiny ones and one larger one on the bathroom floor. Overall, we will still probably stay again tje next time we visit. It is the best of the three hotels in Ozark.
