Ratings based on 1,343 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Kim, General Manager, Hotel Management
Thank you for staying with us and for the 5 Star Review Gabriel! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!Best,
by A verified traveler
Posted 10 May 2024
We were in Ottawa for a tournament, the location was great for us and it was not that far of a drive to the major Ottawa attractions, We booked with the included breakfast, it was a really good buffet style that included eggs, breakfast potatoes, bacon, sausage all kinds of fruit, breads and yogurt, cereal etc.
overall we were very happy with the breakfast options and the staff were awesome!
Comment from Hotel Management
11 May 2024 by Melody, Hotel Management
Dear Murray,Thank you for choosing your stay with us. We appreciate your positive review with your experience during your stay. We hope that we could host your future stay on your next visit.Yours in Hospitality
by A verified traveler
Posted 30 Apr 2024
Very easy to find, fast service service
Comment from Hotel Management
30 Apr 2024 by Kim, General Manager, Hotel Management
Thank you for staying with us and for sharing your stay experience Allison. We are happy you enjoyed your stay and we hope to welcome you back again soon!Warmly,
by A verified traveler
Posted 28 Apr 2024
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Comment from Hotel Management
30 Apr 2024 by Kim, General Manager, Hotel Management
Thank you for staying with us and for sharing your stay experience Stephen. We hope you enjoyed your stay and we look forward to the opportunity to welcome you back again soon.Warmly,
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
11 May 2024 by Melody, Hotel Management
Dear Tammy,Thank you for choosing your stay with us. We value and appreciate your feedback on your experience during your stay. We look forward again to host your future stay.Yours in Hospitality,
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
11 May 2024 by Melody, Hotel Management
Dear Cyndi,Thank you for choosing your stay with us.We appreciate your review. If there is anything that we can do to make your stay in the future more comfortable, please do not hesitate to let us know.Yours in Hospitality,
by A verified traveler from Laval
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Kim, General Manager, Hotel Management
Thank you for staying with us on your recent trip to Ottawa and for the 5 Star Review! We are delighted you enjoyed your stay and we look forward to welcoming you back again soon!Warmly,
by A verified traveler
Posted 20 Apr 2024
Was very polite
Comment from Hotel Management
22 Apr 2024 by Kim, General Manager, Hotel Management
Thank you for staying with us on your recent trip to Ottawa and for the 5 Star Review Mackenzie! We are delighted you enjoyed your stay and we look forward to welcoming you back again soon!Warmly,
by A verified traveler
Posted 18 Apr 2024
Quite area, clean property
Comment from Hotel Management
18 Apr 2024 by Kim, General Manager, Hotel Management
Thank you for staying with us and for the 5 out of 5 rating Dorota! We are delighted you enjoyed your stay from our cleanliness to our location. We look forward to welcoming you back again soon!Warmly,
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
9 May 2024 by Rahul, Hotel Management
Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that your recent stay did not meet your expectations. Your experience is important to us, and we regret any inconvenience or discomfort you may have encountered.We would greatly appreciate it if you could provide us with more details regarding the issues you encountered during your stay so that we can address them promptly and ensure that they do not recur in the future.Please know that your satisfaction is our top priority, and we are committed to making improvements based on your feedback. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.Warm regards,
