Ratings based on 1,677 Verified Reviews

4.2 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Great heritage hotel in top shape
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear Desmond,Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
5 out of 5
by A verified traveler

Posted 4 Jun 2024
The stay was beautiful. My family and I had a wonderful experience. The customer service was perfect.
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear Michelle,We are delighted that you enjoyed your visit! We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Amazing property
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear John,Thank you for taking the time to share your compliments with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Beautiful and clean room. Staff is friendly and helpful.
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear Melina,We are delighted that your stay in Ottawa's castle was a memorable one. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Very Nice
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Thank you for taking the time to share your kind words with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear Kathryn,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Great property and room
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear Dean,Thank you for taking the time to share your compliments with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear Beverly,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
1 out of 5
by A verified traveler from Brampton

Posted 1 Jun 2024
,..............
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear Steven,Thank you for taking the time to share your rating with us. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms
5 out of 5
by A verified traveler

Posted 30 May 2024
It was all good.
Comment from Hotel Management
4 Jun 2024 by Patrick, Hotel Management
Dear Richard,We are delighted you enjoyed your visit. We look forward to welcoming you back one day soon.Sincerely,Patrick VinceletteDirector of Rooms