Ratings based on 254 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
clean and tidy. Owner is the best
Comment from Hotel Management
31 May 2024 by Margaret, Hotel Management
Faafetai Nanai and family.We hope to see you again soon.
by A verified traveler
Posted 28 Apr 2024
The manager was so wonderful and helpful. I would recommend this motel to any travelers. It was centrally located to most of the sightseeing in the North Island, kiwi house, glow worm caves, geo thermal geysers, botanical gardens, shopping and places to eat. Our bed was very comfortable, the other 2 which the kids used were too soft for them so we took them back to their tiny house. Check in and check out was extremely easy.
I give these accommodations a 10 plus.
Comment from Hotel Management
28 Apr 2024 by Mike, Hotel Management
Many thanks Betty. Happy to know that you enjoyed your stay. Do come again
by A verified traveler
Posted 2 Apr 2024
We enjoyed our stay there.It was clean and tidy. The kitchen and bathroom could do with a bit of a renovation. Everything else was fine.
Comment from Hotel Management
11 Apr 2024 by Mike, Hotel Management
It was our pleasure to Accommodate you, nice people
by A verified traveler
Posted 31 Mar 2024
The staff were lovely and welcoming. Good size units with comfy beds. pretty tidy and clean with everything you need. Easy location and quiet considering on the main road.
Our kids were pretty excited to see the playground (trampoline & swings), unfortunately they looked like they were about to collapse & pretty dangerous. Would've been great if they were usable. Otherwise, lovely stay.
Comment from Hotel Management
11 Apr 2024 by Mike, Hotel Management
Thank you lovely people! Sorry about the state of the Trampoline. A gust of wind turned it over. This will be replaced soon
by A verified traveler
Posted 18 Mar 2024
The property definitely needs renovations and upgrade. The kitcen is very outdated and the kitchen cupboard was dirty, and some of the utensils were oily and dirty. The lady at the reception was helpful and nice, and the bed was comfortable, but apart from that the rest of the room wasn't up to standard. The cost was $150.00 per day, and it wasn't worth the money you pay for. The shower recess was small, and you can’t adjust the shower head.
Comment from Hotel Management
11 Apr 2024 by Mike, Hotel Management
So sorry for your experience. We always have available our brand new units which if you agreed, would have been happily given to you. Mind you it has its costs. It is unfortunate when you decline the offer.
by A verified traveler
Posted 17 Mar 2024
Very helpful staff. Convenient location.
Comment from Hotel Management
11 Apr 2024 by Mike, Hotel Management
Thank you Frank. We look forward to your next visit
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Mike, Hotel Management
Thanks Carolyn. We look forward to seeing you again
by A verified traveler
Posted 4 Mar 2024 on Wotif
Great service, very clean, I like the amenities. Thank you. I would recommend Sky TV.
Comment from Hotel Management
11 Apr 2024 by Mike, Hotel Management
Thanks John. We are taking your recommendation seriously
by A verified traveler
Posted 31 Jan 2024
The facilities were beautiful was as if we had flew to the Pacific Islands, rooms were spacious, tidy and clean and the staff were awesome very friendly. I will be coming here again and again.
Comment from Hotel Management
2 Feb 2024 by Margaret, Hotel Management
Thank you,we look forward to see you again
by A verified traveler
Great staff
Posted 12 Jan 2024 on HotelsWe had a wonderful stay ! Very friendly staff that went out of their way to make sure we had everything we needed, even our washing which we were grateful for as we’d had a long day cycling! Quiet surrounds and the pool was very welcome. Highly recommend staying here!
Comment from Hotel Management
2 Feb 2024 by Margaret, Hotel Management
Thank you very much
