Ratings based on 438 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
We received the last available room that appeared to have not but updated in decades, and smelled very musty. The room was as clean as it could be, but felt dirty due to old stained grout, peeling leather couch, and smell. I woke up with some kind of a bug bite on my hand that itched terribly. Staff was neither friendly nor unfriendly.
Lobby was updated and very clean, based on other reviews I’m guessing other rooms were fine. This one was not worth what we paid for it at all.
To summarize my review, if they tell you it’s the last available room, skip it.
Comment from Hotel Management
31 May 2024 by General Manager, Hotel Management
We appreciate your business and your feedback. I apologize for the inconveniences; we strive to improve our location with all input.
by A verified traveler
Posted 24 May 2024
Very price for the average/lower quality hotel.
Comment from Hotel Management
24 May 2024 by General Manager & Staff, Hotel Management
Thank you for your feedback, we strive to improve our location and hospitality when applicable. We hope to see you again in the future.
by A verified traveler
Posted 19 May 2024
The only negatives were the size of the bathtub and the hardness of the bed
Comment from Hotel Management
21 May 2024 by General Manager & Staff, Hotel Management
We thank you for your feedback, we strive to improve the hotel experience as much as possible. We look forward to seeing you again in the future.
by A verified traveler
Posted 15 May 2024
Property was clean, staff nice. Trains overnight were loud, so we didn’t sleep well.
Comment from Hotel Management
15 May 2024 by General Manager & Staff, Hotel Management
We are glad that you found the hotel to be pleasant, outside of the noise from trains passing. We would hope to see you again in the future, we can try to have you room be on the back side to avoid more of the noise.
by A verified traveler
Posted 13 May 2024
Wish the swimming pool wasn’t always so cold. Otherwise terrific place to stay. Everyone is always friendly.
Comment from Hotel Management
14 May 2024 by General Manager & Staff, Hotel Management
We are glad you enjoyed your stay overall, the pool unfortunately can feel cooler when the air is hotter than the water is heated too. We hope to see you again.
by A verified traveler
Posted 13 May 2024
The entire hotel was very clean and quiet. The beds were super comfortable. The heating/cooling unit was quiet and effective. The staff was super friendly and helpful. East check in. Breakfast was hot, with a good variety from which to choose. Would definitely stay again.
Comment from Hotel Management
13 May 2024 by General Manager & Staff, Hotel Management
Thank you for the feedback, we are glad you enjoyed your stay. We look forward to seeing you again.
by A verified traveler
Posted 13 May 2024
Easy access from interstate, friendly staff, comfortable beds. Clean room though did smell a bit musty.
Comment from Hotel Management
13 May 2024 by General Manager & Staff, Hotel Management
Thank you for your feedback, we strive to provide a wonderful experience for our customers and make improvements where possible. We thank you for choosing our location for your stay and hope to see you again.
by A verified traveler
Posted 11 May 2024
Having two floors yet no elevator is extremely unfortunate. I have neuropathy in my feet and had to carry my bags up the steps. Front desk was nice. Decent value and near some restaurants
Comment from Hotel Management
13 May 2024 by General Manager & Staff, Hotel Management
Thank you for your feedback, we strive to provide an excellent experience for our customers and improve where possible. We thank you for choosing us for your stay and hope to see you again.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
21 May 2024 by General Manager & Staff, Hotel Management
We thank you for your review, we hope to see you again in the future.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
13 May 2024 by General Manager & Staff, Hotel Management
Thank you for your feedback, we strive to provide an excellent experience for our customers and improve where possible. We thank you for choosing us for your stay and hope to see you again.
